Customer Service Representative

1 day ago


Lagos, Lagos, Nigeria Garment care Full time
Job Title: Reliable Customer Relation Officer

We are seeking a reliable customer relation officer to join our team at Garment care.

About Us

Garment care is a dry cleaning company that values quality services and customer satisfaction. As a customer relation officer, you will play a crucial role in enhancing the overall experience of our customers.

Salary:

The estimated annual salary for this position is between $40,000 - $60,000, depending on location and experience.

Job Description

As a customer relation officer, your primary duties include:

  • Attending to customers' needs in a timely and professional manner;
  • Renderring quality services to enhance customer experience;
  • Providing exceptional customer service to ensure customer loyalty and retention.

Responsibilities may also include handling customer complaints, resolving issues promptly, and escalating concerns to management as needed.

Required Skills and Qualifications

To be successful in this role, you must possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You should also have:

  • Basic knowledge of customer service principles and practices;
  • Ability to work independently with minimal supervision;
  • Flexibility to adapt to changing priorities and deadlines.
Benefits

As a valued member of our team, you can expect a comprehensive benefits package, including:

  • A competitive salary range;
  • Ongoing training and development opportunities;


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