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Technical Content Specialist
3 days ago
We are seeking an experienced technical support specialist to join our team as an AI Prompt Engineer/Customer Service Intern. In this role, you will be responsible for providing technical support to our clients, including assisting them in creating their Essential Avatars and uploading their own content to these Avatars. You will also be responsible for managing content uploads and ensuring that all uploaded content adheres to established formatting guidelines.
Responsibilities:
- Provide technical support to clients, including assistance with Avatar creation and content upload
- Collaborate with clients to resolve any issues they may encounter
- Ensure that all uploaded content meets established formatting guidelines
- Develop and maintain knowledge of the MaxGood platform and its features
Requirements:
- Bachelor's degree in Computer Science or related field
- 1-2 years of experience in a technical support role
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Proficiency in content management systems
- Basic understanding of databases
- Ability to learn new technologies quickly
- Passion for AI and its applications in coaching
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