Customer Engagement Associate

3 days ago


Lekki, Lagos, Nigeria Fort Knox Outsourcing Full time
Job Title: Customer Engagement Associate

Focused on delivering exceptional customer experiences by leveraging strong communication skills and a deep understanding of product offerings.

About the Role:
  • Develop and implement customer engagement strategies to drive sales growth and enhance overall customer satisfaction.
  • Maintain a deep understanding of product offerings to provide informed solutions to clients, ensuring seamless integration with their needs.
  • Collaborate with cross-functional teams to develop and execute targeted strategies to increase sales conversions.
Key Responsibilities:
  • Engage with diverse clientele to understand their needs and preferences, providing tailored solutions to meet their expectations.
  • Develop and maintain strong relationships with customers to drive long-term business growth.
  • Conduct thorough analysis of sales data to identify areas for improvement and inform strategic decision-making.
Requirements:
  • High school diploma or equivalent required; higher education an asset.
  • Possess a natural flair for sales, with a proven track record of success in driving business growth.
  • Exceptional communication skills, enabling effective interactions with diverse clientele and cross-functional teams.


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