IT Solutions Specialist
1 month ago
Estimated Salary: $80,000 - $110,000 per year.
About Ritzman Smart HomesWe are a leading provider of smart home solutions, dedicated to delivering innovative and personalized experiences to our customers. As an IT Solutions Specialist, you will play a critical role in helping us achieve this vision.
About the JobAs a seasoned IT professional, you will be responsible for designing and implementing network systems and infrastructure, maintaining and troubleshooting networks, configuring and operating routers and switches, and monitoring network performance. You will also provide expert advice on smart home solutions and collaborate with our team to ensure seamless customer experiences.
Responsibilities- Maintain, implement, and troubleshoot complex network systems and infrastructure.
- Design and support network systems and infrastructure, ensuring optimal performance and security.
- Configure and operate routers and switches, ensuring seamless connectivity and data transmission.
- Monitor network performance, identifying areas for improvement and implementing solutions to optimize efficiency.
- Collaborate with our team to provide expert advice on smart home solutions, tailoring recommendations to meet individual customer needs.
- Architect and implement tailored smart home solutions, incorporating IoT devices, audio systems, AV equipment, and other technologies.
- Perform in-home consultations and assessments, gathering insights to inform solution design and implementation.
- Rely on problem-solving acumen to analyze customer issues and recommend effective solutions.
- Bachelor's Degree in Computer Science or related field.
- Minimum 4 years' experience in network administration, IoT, and information systems.
- In-depth knowledge of IP networking fundamentals and IoT technologies.
- Expertise in home automation systems, including Lutron, Savant, Control4, and Crestron control systems.
- Strong analytical and problem-solving skills, with the ability to think critically and innovate.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Proficiency in relevant software tools and technologies, including programming languages, network management software, and IoT platforms.
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