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Field Support Specialist
5 hours ago
We are seeking a highly skilled and motivated Field Support Engineer to join our team at AMDEETEL NIGERIA LTD. As a key member of our team, you will be responsible for providing technical support to our customers, including carrying out RF site surveys, installing projects, and troubleshooting micro wave radios.
Responsibilities include:
- Carry out extensive RF site surveys, proper understanding of LOS and TSS survey.
- Carry out the actual installations of the projects.
- Ensure high levels of customer satisfaction and operational excellence during all levels of engagements with customers.
- Site troubleshooting: Ability to log in and troubleshoot micro wave radios such as Cambium, Mikrotik, Ubiquity and other licensed radios (Nera, Ceragon, etc).
- Configure Mikrotik Routers and other Network routers
- Configure Wireless Routers and deploy
- Provide technical support service via phone, email, and other channels as required to clients.
Requirements include:
- Minimum of OND or B.Sc. in Electrical engineering, Computer Science, Computer Engineering or any IT-related disciplines. But for an SSCE holder, must have at least five years work experience.
- Minimum of 2 year experience within the ICT/ISP space.
- Cisco Network Certification/PMP is a bonus.
- Knowledge in Cloud Computing a bonus.
- Strong communication and Analytical skill
- Ability to deliver on tasks with little supervision.
- Strong work ethic and attention to detail.
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