Account Management Officer

2 days ago

Lekki, Lagos, Nigeria Sigma Consulting Group Full time ₦3,000,000 - ₦6,000,000 per year


Account Management Officer

Location: Lekki, Lagos

Industry: Telecommunications

Employment Type: Full-Time

Experience Level: Years

Salary Range: 250, ,000 (Net Monthly)

Job Summary

We are seeking a proactive and results-oriented Account Management Officer to join our dynamic telecommunications team. The ideal candidate will be responsible for nurturing long-term client relationships, ensuring seamless delivery of products and services, and driving overall client satisfaction and retention. This role requires excellent relationship management, communication, and problem-solving skills, as well as a proven ability to identify opportunities for account growth through cross-selling and upselling initiatives.

Key Responsibilities

  • Serve as the primary point of contact for assigned clients, building and maintaining strong, long-lasting relationships.

  • Ensure timely and successful delivery of solutions that meet client needs and align with business objectives.

  • Manage client accounts to drive satisfaction, retention, and continued engagement.

  • Liaise between clients and internal teams to ensure effective communication and issue resolution.

  • Identify and execute opportunities for account growth through cross-selling and upselling strategies.

  • Provide regular reports on account performance, feedback, and opportunities for improvement.

  • Conduct proactive client engagement calls, surveys, and follow-ups to track satisfaction and identify service gaps.

  • Manage and resolve escalated client issues efficiently and professionally.

  • Drive initiatives aimed at retaining existing clients and re-engaging inactive accounts.

  • Maintain accurate and up-to-date client records, interactions, and agreements in CRM systems.

Requirements & Qualifications

  • Bachelors degree in Business Administration, Marketing, Sales, or a related field.

  • 3 - 5 years of proven experience in Account Management, Client Services, or a similar role within telecommunications or related industries.

  • Proficiency in CRM tools (e.g., Salesforce, Zoho CRM, HubSpot) and Microsoft Office Suite, especially Excel.

  • Demonstrated ability to deliver client-focused solutions that enhance satisfaction and retention.

  • Strong negotiation, analytical, and presentation skills.

  • Excellent communication and interpersonal skills.

  • Ability to multitask, prioritize, and perform effectively under pressure.

  • Strong attention to detail, organizational, and follow-up abilities.

Compensation & Benefits

  • Competitive Net Salary: 250, ,000 Monthly

  • Health Insurance Coverage

  • Pension Contributions

  • Performance Bonuses

  • Airtime/Data Allowance

  • Paid Annual Leave and Observed Public Holidays

  • Training and Career Development Opportunities

  • Supportive and Growth-Oriented Work Environment

How to Apply

Interested and qualified candidates should submit their CV and a brief cover letter highlighting their suitability for the role via:

Use Account Management Officer Lekki as the subject of the email.



Package Details

  • Accounts Officer

    4 days ago

    Lekki, Lagos, Nigeria CARING HABITAT Full time ₦1,500,000 - ₦4,500,000 per year

    Caring Habitat is a 40 bed rehabilitation center dedicated towards rehabilitating patients from dependent to independent living.The facility is located at Abraham Adesanya, Lekki, Ajah.The Account officer/book keeper has overall responsibility for managing all patients' account with regards to billing information and communication to patients, ensuring...

  • account officer

    4 days ago

    Lekki, Lagos, Nigeria TAT AGENCY LIMITED Full time ₦1,500,000 - ₦2,000,000 per year

    Job Summary:As an Account Officer, you will be responsible for managing financial transactions, maintaining accurate financial records, reconciling accounts and ensuring proper financial reporting in line with company policies. The role requires strong analytical skills, attention to detail, and the ability to support the company's financial operations...

  • Accounts Payable Officer

    4 days ago

    Lekki, Lagos, Nigeria Montego Group Full time ₦3,000,000 - ₦5,000,000 per year

    Company DescriptionThe Montego Group is a dynamic and forward-thinking company operating in the natural resources sector. We are solutions-driven and committed to innovation and excellence. Our approach focuses on sustainable and responsible resource management. We aim to be industry leaders by leveraging cutting-edge technology and highly skilled...

  • Inventory Accounts Officer

    2 days ago

    Lekki, Lagos, Nigeria Precise Lighting Full time ₦1,600,000 - ₦3,200,000 per year

    Job Title: Inventory Accounts OfficerLocation:LekkiReports To:Head of Finance & StrategyEmployment Type:Full-TimeSalary:₦200,000Job Summary:TheInventory Accounts Officersupports financial operations with a strong emphasis oninventory tracking, reconciliation, and documentation management. This role bridges traditional accounting duties and inventory...

  • Senior Accounting Officer

    4 days ago

    Lekki, Lagos, Nigeria Tranquil and Quest Specialist Hospital Full time ₦6,000,000 - ₦12,000,000 per year

    Job Description:We are seeking a highly skilled and experienced Senior Accounting Officer to join our hospital's finance team. The ideal candidate will be responsible for overseeing all financial operations, ensuring compliance with healthcare financial regulations, and supporting effective budgeting and cost management within the hospital. This role...

  • Account Officer/Bookkeeper

    4 days ago

    Lekki, Lagos, Nigeria DOSUMU OMOYEMI CONSULT Full time ₦1,800,000 per year

    Our client is seeking to hire a a detail-oriented and experienced Account Officer/Bookkeeper to join our team. The successful candidate will be responsible for managing financial transactions, maintaining accurate records, and preparing financial reports.KEY RESPONSIBILITIESManage and maintain accurate financial records.Prepare and review financial...

  • Jnr Account Officer

    4 days ago

    Lekki, Lagos, Nigeria Metro Holdings Full time ₦240,000 - ₦2,400,000 per year

    Job Title: Jnr AccountantLocation: Oniru, LagosReports to: Finance ManagerSalary: N200,000Work Mode: Fully onsiteExperience: 2 yearsOur CompanyMetrospace Construction Company is seeking an experienced Project Manager with a strong engineering background to oversee construction projects from site preparation to completion. The successful candidate will...

  • Accountant

    4 days ago

    Lekki, Lagos, Nigeria I-SENSEVILLE CONSULT Full time ₦180,000 - ₦2,000,000 per year

    Job Title: AccountantLocation: Victoria Island (closeness to location is considered)Industry: Retail (Pharmaceutical)Reports To: Chief Operating OfficerRemuneration: 180,000Work Mode: Fully Onsite Mon - Fri (8 am - 5 pm), Saturday (8 am - 2 pm)Key Responsibilities include financial record management, preparing financial reports & documentation for audits and...

  • Accountant

    4 days ago

    Lekki, Lagos, Nigeria TILDEN DEVELOPMENT LIMITED Full time ₦300,000 - ₦3,600,000 per year

    Urgent RecruitmentJob Title:Account ExecutiveLocation:Lekki Phase 1Job Mode:OnsiteJob Summary:We are seeking a detail-oriented and professionalAccount Executiveto manage financial records, ensure compliance, and support auditing processes. The ideal candidate must be ICAN-certified with practical auditing experience, strong analytical skills, and the ability...

  • Accountant

    4 days ago

    Lekki, Lagos, Nigeria SwiftRise by Precise Holdings Full time ₦3,000,000 - ₦6,000,000 per year

    Job Description:The Accountant at Precise Lighting is responsible for managing day-to-day financial transactions, maintaining accurate records, and supporting compliance with accounting standards. The role goes beyond traditional accounting by involving hands-on inventory and shipment verification, ensuring financial integrity across departments, including...