Operations Manager

3 days ago

Lagos, Lagos, Nigeria Sigma Consulting Group Full time

Operations Manager

Location:
 Lekki-Lagos, Nigeria

Industry:
 Healthcare / Medical Diagnostics

Salary:
 400, ,000

Reporting To:
 General Manager

Experience:
 5-7 years

Job Purpose / Mission

We are seeking an 
Operations Manager
 to lead and oversee the day-to-day operational activities of our organization. The successful candidate will ensure 
operational efficiency, service excellence, quality assurance, regulatory compliance, and continuous process improvement
. This role also encompasses 
procurement, resource management, vendor coordination, and overall operational control
, supporting the company's strategic objectives.

Key Responsibilities

  • Oversee smooth daily operations and service delivery across the facility.
  • Ensure compliance with regulatory and industry standards, including healthcare and laboratory protocols.
  • Drive quality assurance initiatives and maintain consistency in all operational processes.
  • Manage procurement to ensure timely availability of resources and optimal inventory levels.
  • Promote operational efficiency, cost control, and continuous improvement initiatives.
  • Develop and implement robust backup plans to ensure uninterrupted service delivery.
  • Establish and maintain internal controls for all operational areas.
  • Ensure adherence to statutory business control requirements, corporate policies, and standard operating procedures.
  • Lead, mentor, and manage operational staff, fostering a high-performance culture.

Job Specifications
Education

  • Bachelors degree in 
    Business Administration, Operations Management, Health Administration
    , or related field.
  • Masters degree or relevant professional certifications (e.g., Six Sigma, PMP) is a plus.

Experience

  • Minimum 
    5-7 years experience
     in operations management within healthcare, diagnostics, or laboratory services.

Knowledge & Technical Skills

  • Strong knowledge of compliance standards, quality assurance protocols, and procurement best practices.
  • Proficiency in 
    Microsoft Office Suite
     (Word, Excel, PowerPoint, Outlook).
  • Ability to manage multiple priorities in a fast-paced environment.
  • Analytical mindset with problem-solving and process optimization skills.
  • Strategic thinking and operational planning capabilities.

Core Competencies & Skills

  • Leadership and team management.
  • Vendor management and negotiation skills.
  • Regulatory awareness and risk management.
  • Attention to detail and commitment to quality.
  • Effective written and verbal communication.
  • Time management and ability to meet deadlines.
  • Flexibility, reliability, and results-driven mindset.

Behavioural Qualities

  • Integrity and confidentiality.
  • Self-motivated and proactive.
  • Ability to work under pressure and adapt to changing priorities.

Key Performance Indicators (KPIs)

  • Operational efficiency and process optimization.
  • Team performance and productivity.
  • Cost management and resource utilization.
  • Compliance adherence and quality assurance outcomes.
  • Service delivery excellence and customer satisfaction.

How to Apply

Send your 
CV
 to  using the job title as subject.

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