Relationship Manager

2 days ago

Lagos, Lagos, Nigeria Talent Madiba Full time ₦1,500,000 - ₦3,000,000 per year

Job Objectives

· Responsible for originating and managing the relationships with Corporates and High Net worth Individuals in various sector across the country/region.

Duties & Responsibilities

· Originate, maintain, and develop relationships in the corporate market in line with Bank's risk appetite.

· Responsible for identifying potential new clients and working with them to build up a relationship with the goal of managing their wealth.

· Proactively advise and consult with the clients, explaining the types of financial services available, educating them about investment options and potential risks and recommending investments.

· Manage a corporate loan book within parameters provided by Risk Management / Management Board.

· To expand the current client base and explore new products which are suitable for client needs.

· To promote and market the bank's services ensuring that the highest level of client service is provided at all times.

· Evaluate financial, tax plus credit needs of all customers.

· Ensure conformance with all banking policies and practices along with regulatory statutes.

· Train and guide less experienced Business Development Officers.

· Upgrade on latest developments plus market trends to identify and service client needs.

· Develop loan packages for credit review as well as underwriting.

· Carry out review of SLA Manuals to ensure applicable regulatory laws are incorporated.

· Any other duties as required by the Divisional Head, Corporate Bank.

Education Requirement

· University Degree – Minimum of Second Class Lower or equivalent.

· 10 years banking experience 5 of which must be in a senior role in Business Development and Relationship Management

· A track record of strong analytical and decision-making skills,

· Proficiency in use of MS Office packages.

Key Competency List

Knowledge

· Knowledge of Banking products and competitors' sales approach.

· Planning and organizing skills to maintain service deadlines and plan processes to maintain deliverables.

· Knowledge and experience in modern sales & marketing practices in financial services industry to provide visionary guidance on strategic changes to drive business development growth.

· Performance Management to optimize own and team's productivity.

· Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.

Skills/Competencies

· Good written and oral communication skills

· Attention to details

· Strong analytical skills

· Leadership to nurture and sustain employee satisfaction; and to manage change.

· Organization development to effectively structure the department for optimal performance.

· Management of costs associated with sales strategy and relationship growth

· Interpersonal skills to create and maintain relevant business networks; and to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.

· Sound understanding of banking operations and systems.

· Strong internal and external customer focus.

· Plenty of drive, initiative and motivation

· An honest and trustworthy manner

· Attention to detail

· The ability to analyse and research information

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