Relationship Manager, Personal

2 days ago


Lagos, Lagos, Nigeria Optimus Bank Full time ₦6,000,000 - ₦12,000,000 per year

Job Title: Relationship Manager, Personal / Retail Banking

Responsibilities

  • Identify opportunities to cross-sell and upsell banking products and services
  • Provide overall leadership and continually enhance team performance in various areas to achieve quality customer service delivery.
  • Drive business growth and achieve set revenue, quality risks assets and deposit mobilization targets through effective relationship management.
  • Customer acquisition
  • Proper onboarding of new customer, (funding account, linking of ATM card and onboard on Mobile Application)
  • Developing new relationships and managing existing ones
  • Daily engagement with customers for deposit mobilization
  • Salary accounts acquisition
  • Booking of quality loans
  • POS terminal deployment and driving of collection.
  • Relationship management with all customers of the Bank
  • Delivery of excellent customer services to customers
  • Preparation of weekly and monthly performance review documents
  • Responsible for managing the team members (Account officers and DSA)

Requirements



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  • Bachelor's Degree in Business, Finance, or a related field
  • Proven experience in commercial banking
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • In-depth knowledge of banking products and services
  • Minimum of 4-5 years of experience in a similar role
  • Confidence and proficiency in personal banking operations
  • Proven track record of successful client relationship management
  • Strong analytical and problem-solving skills.

Benefits

  • Limitless Growth.
  • Positive and Inclusive Work Environment.
  • Tailored Rewards and Recognitions.
  • Continuous learning environment.
  • Health and Wellness Benefits.

HOW TO APPLY
To apply for the ongoing Optimus Bank job recruitment, visit the job APPLICATION PORTAL to submit your application




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