Call Center Customer Service Representative

4 days ago

Lekki, Lagos, Nigeria The Nanny Academy Full time ₦1,500,000 - ₦3,000,000 per year

Company Description

The Nanny Academy (TNA) is dedicated to advancing standards in the care industry by offering internationally recognized certifications for Nannies, Early Years Workers, and Personal Support Workers/Caregivers. As the leading institution of its kind in Nigeria and West Africa, TNA specializes in research and training for care practitioners. The academy emphasizes ethical and professional values to promote responsibility, excellence, and best practices in care services.

Role Description

This is a full-time, on-site role for a Call Center Customer Service Representative located in Lekki. The role involves responding to customer inquiries via phone and other communication channels, ensuring customer satisfaction, and addressing customer concerns promptly and professionally. Daily tasks include managing customer support requests, providing information about services, and effectively resolving issues to enhance the customer experience.

Qualifications

  • Strong skills in Customer Service, Customer Satisfaction, and Customer Experience
  • Experience in Customer Support and working as a Customer Service Representative
  • Exceptional communication and interpersonal skills
  • Ability to handle inquiries and complaints with professionalism and empathy
  • Organizational skills and the ability to multitask in a fast-paced environment
  • Proficiency in the use of communication tools and customer service software
  • Previous experience in a call center or customer-focused environment is an asset
  • Minimum of a high school diploma or equivalent; further education is a plus

  • Customer Service Officer

    2 days ago

    Lekki, Lagos, Nigeria Presibo Full time ₦500,000 - ₦1,500,000 per year

    Company DescriptionPresibo is a pioneering HealthTech startup transforming healthcare delivery across Africa. We are committed to making quality healthcare accessible, affordable, and seamless for underserved communities. Using AI-driven diagnostics, remote monitoring, and digitized testing devices, Presibo empowers individuals to manage their health. Our...

  • Administrative Assistant/Customer Service Representative

    4 days ago

    Lekki, Lagos, Nigeria THRYVE HR CONSULTING Full time ₦1,500,000 - ₦2,500,000 per year

    Job Title: Administrative Assistant/Customer Service RepresentativeBusiness: Day SpaLocation: Lekki Phase 1Job Type: Full-timeSalary: 150,000Accommodation: AvailableExperience: 2 years plus. Better to have worked in a spa before but not a must.Job Summary:We are seeking a highly organized, hardworking, detail-oriented, social media savvy and customer-focused...

  • Customer Service Representative

    3 hours ago

    Lekki, Lagos, Nigeria tech company Full time ₦1,800,000 - ₦5,400,000 per year

    We're hiring Customer Service Representative (Onsite)Salary: ₦150,000/monthWe're looking for a smart, patient, and detail-oriented Customer Service Rep to handle customer inquiries, provide support, and ensure a smooth customer experience.Requirements:• Strong communication and interpersonal skills• Excellent at calculations and handling numbers...

  • Customer Service Representative

    4 days ago

    Lekki, Lagos, Nigeria OLTO RESOURCE DYNAMICS Full time ₦120,000 per year

    Job Title:Customer Service RepresentativeLocation: Lekki Phase 1, LagosSalary: #120,000Shift: Permanent Night ShiftAccommodation: Not providedWork Schdedule: Tuesday to Sunday, 7:00PM-5:00AMQualification: OND/HND/Bachelor's DegreeJob BriefWe are seeking a proactive and customer-focused Customer Service Representative to serve as the primary point of contact...

  • customer service

    2 days ago

    Lekki, Lagos, Nigeria Wecleanit Service Limited Full time ₦1,800,000 - ₦3,600,000 per year

    Wecleanit offers a variety of cleaning services for homes and commercial properties, including post-construction cleaning, pre and post-event cleaning, laundry services, fumigation, pest control, janitorial services, and upholstery care. We also sell cleaning products and machines.Role DescriptionWe are seeking a highly motivated and customer-centric...

  • Customer Service Representative

    4 days ago

    Lekki, Lagos, Nigeria FMR ACADEMY Full time ₦22,500 - ₦300,000 per year

    Job Title: Customer Service Representative with social media skillsLocation: Osapa, Lekki, LagosIndustry: Aesthetics / SpaSalary: ₦130,000Start Date: ImmediateJob Summary:We are looking for a smart, confident, and tech-savvy individual to manage our social media pages and attend to clients at the front desk. The ideal candidate should be well-spoken,...

  • NYSC Call Center Representative

    4 days ago

    Lekki, Lagos, Nigeria Tech Workstations Full time ₦900,000 - ₦1,200,000 per year

    Company DescriptionTech Workstation is a dynamic tech firm specializing in comprehensive digital solutions and innovative applications. The company prides itself on being at the forefront of technological advancements, offering services tailored to meet the diverse needs of clients. From mobile app development to IT consulting, Tech Workstation delivers...

  • Customer Service Rep

    4 days ago

    Lekki, Lagos, Nigeria GP REBOOT & STRUCTURE Full time ₦1,080,000 - ₦2,520,000 per year

    URGENT JOB VACANCY: CUSTOMER SERVICE REPRESENTATIVE (Quick Service Restaurant – Lekki)A fast-growing Quick Service Restaurant located in Lekki Phase 1 is urgently recruiting a Customer Service Representative to join its team.Salary: ₦90,000Feeding once dailyAccommodation is providedWork Schedule: One day on, one day offLocation: Candidate must live...

  • Customer Service Representative

    2 weeks ago

    Lekki, Lagos, Nigeria Fortunara Full time ₦900,000 - ₦1,200,000 per year

    Company DescriptionFortunara Beauty, a brand under NHBPI, is a trusted beauty provider with over a decade of experience in serving the beauty needs of the community. Based in Lagos, Nigeria, we offer a premium selection of skincare, haircare, and makeup products from global and local brands. Our mission is to help individuals Glow Beyond Limits and discover...

  • Customer Service/ Admin officer

    4 days ago

    Lekki, Lagos, Nigeria Pearls & Curve Full time ₦1,200,000 - ₦1,728,000 per year

    Job Title: Customer Service/ Admin officerLocation: Oniru, Victoria Island, LagosJob Type: Full-TimeSalary Expectation: : ₦120,000/monthWe are looking for a proactive and organized Customer Service/ Admin officer to support the operations of two growing lifestyle businesses under the same management. The ideal candidate will be detail-oriented, able to...