Business Manager Sales and Operations

Role: Business Manager [Sales, Operations and Strategic Leadership]

Location: Lagos / Hybrid

Past Experience: Consulting, Business Development, Programs

Salary: #800,000 + Performance Based Bonuses

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Description:

A client, consulting company is the leading one-stop platform dedicated to empowering Small and Medium Enterprises (SMEs) across Nigeria and Africa, connecting entrepreneurs with essential services, tools, and partnerships (Legal, Accounting, Technology, Marketing, and Finance) to enable formalization, growth, and sustainability. Our mission is to transform the SME landscape by

making crucial business support affordable and accessible.

Role Summary

The Business Manager is an operational and strategic leadership role responsible for the

end-to-end performance and profitability of the compamy's entire portfolio of Strategic Business

Units (SBUs).

This individual will serve as the central coordinating force, ensuring all SBU teams

(Tech, Operations, Sales, Marketing, and Advisory) are aligned and executing against

aggressive revenue, customer acquisition, and service delivery targets.

This role requires a proven ability to manage P&L, optimize cross-functional operations, and drive

high-value B2B partnership revenue.

Key Responsibilities

1. Financial Management & SBU Performance

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P&L Oversight: Be accountable for the overall revenue growth and profitability of all SBUs

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Revenue Strategy: Drive strategies to achieve targeted Monthly Recurring Revenue (MRR)

and overall SBU revenue growth by Q4 2025.

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Cost Efficiency: Actively manage and monitor operational costs to ensure the Customer

Acquisition Cost (CAC) is low.

1. Strategic Partnerships & Growth

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B2B Pipeline: Lead the execution and delivery of all strategic B2B partnership goals.

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Activation: Drive the post-sales process

1. Operational Excellence & Service Delivery

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Customer Acquisition: Implement strategies to bring new paying customers.

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Platform Efficiency: Monitor and manage the digital platform's operational health.

1. Cross-Functional Coordination & Reporting

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Project Leadership: Successfully lead and deliver at least 3 cross-functional projects per

quarter, coordinating resources across technology, operations, and marketing teams.

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Reporting: Prepare and present comprehensive Quarterly Business Reviews (QBRs) to the

Founder, covering detailed performance against all KPIs, performance gaps, risks, and

definitive improvement plans.

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Qualifications & Experience

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Bachelor's degree in Business Administration, Management, Economics, or a related

quantitative field. A Master's degree (MBA) is a significant advantage.

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5+ years of progressive experience in business operations, general management, or

consulting, with demonstrable P&L responsibility or significant input into operational

strategy.

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Proven track record in managing cross-functional teams and delivering complex,

revenue-generating projects on time and budget.

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Solid understanding of the digital/SaaS business model, particularly within the Fintech or

B2B services space.

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Exceptional data analysis skills, comfortable with financial statements, operational

metrics, and defining KPIs.

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Experience in the Nigerian or African SME ecosystem is strongly preferred.

Key Competencies

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Strategic Execution: Ability to translate high-level goals into tactical, measurable plans.

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Accountability & Ownership: Absolute commitment to achieving financial targets and

maintaining operational standards.

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Interpersonal Leadership: Excellent communication and collaboration skills to manage

and motivate diverse SBU leaders without direct reporting authority.

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Problem Solving: Aptitude for identifying operational bottlenecks and implementing

systemic solutions.