Sales Operations Manager
4 days ago
Company Description
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Role Description
This is a contract remote role for a Sales Operations Manager. The Sales Operations Manager will be responsible for analyzing sales data, developing operational strategies, and implementing processes to improve overall business efficiency. Daily tasks include monitoring key performance metrics, optimizing sales workflows, and ensuring alignment between sales, customer service, and operational teams. Providing consistent communication and efficient solutions to enhance customer satisfaction will be a core focus of the role.
Qualifications
- Strong analytical skills to evaluate data, identify trends, and support data-driven decision-making
- Experience in operations management, including developing and optimizing workflows and processes
- Excellent customer service abilities with a focus on achieving and maintaining high levels of customer satisfaction
- Effective communication skills for collaboration across teams and clear reporting to stakeholders
- Familiarity with CRM tools and sales management platforms is a plus
- Bachelor's degree in Business Administration, Marketing, or a related field is preferred
- Proven ability to work independently in a remote environment
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