Client Services Representative

4 days ago

Port Harcourt, Rivers State, Nigeria Pyale WorkHub Full time $30,000 - $60,000 per year

We are searching for a dynamic and results-driven Client Engagement Officer with a strong background in digital marketing and sales strategies. The ideal candidate will be responsible for developing and implementing marketing campaigns, driving sales initiatives, and utilizing digital channels to maximize brand awareness and revenue generation.

Responsibilities:

Developing Marketing Strategies:

  • Create and execute innovative marketing strategies to promote products or services.
  • Collaborate with the marketing team to develop integrated marketing campaigns across various channels.

Digital Marketing:

  • Manage digital marketing campaigns including SEO, SEM, email marketing, social media, and display advertising.
  • Monitor and analyze the performance of digital marketing efforts using analytics tools.
  • Optimize online content to increase website traffic and improve user engagement.

Sales Initiatives:

  • Identify potential leads and prospects through market research and analysis.
  • Develop and implement sales strategies to meet or exceed sales targets.
  • Conduct presentations or pitches to potential clients/customers.

Customer Relationship Management (CRM):

  • Maintain and nurture relationships with existing clients/customers.
  • Respond to inquiries and provide information about products or services.
  • Address customer concerns and ensure high levels of customer satisfaction.

Content Creation and Marketing Collateral:

  • Develop compelling content for marketing materials, websites, social media, and other promotional platforms.
  • Coordinate the creation of marketing collateral such as brochures, presentations, and sales kits.

Market Research and Analysis:

  • Conduct market research to identify market trends, competitor activities, and customer preferences.
  • Analyze data to identify opportunities for growth and market penetration.

Reporting and Analysis:

  • Prepare regular reports on marketing and sales performance, including ROI analysis.
  • Utilize data-driven insights to optimize marketing and sales strategies.

Requirements:

  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • Proven experience (at least 3 years) in marketing and sales roles, preferably with a focus on digital marketing.
  • Proficiency in digital marketing tools and platforms (Google Analytics, SEO tools, CRM software, etc.).
  • Strong understanding of marketing principles and sales techniques.
  • Excellent communication and presentation skills.
  • Analytical mindset with the ability to interpret data and draw actionable insights.
  • Creative thinking and problem-solving abilities.
  • Ability to work both independently and collaboratively in a team environment.

Preferred Skills:

  • Certifications in digital marketing (e.g., Google Ads, Google Analytics, HubSpot, etc.).
  • Experience with e-commerce platforms and online sales strategies.
  • Familiarity with graphic design tools (Adobe Creative Suite) for basic content creation.

Benefits:

  • NGN125, ,000 plus performance-based incentives
  • Health insurance coverage
  • Opportunities for professional development and growth
  • Collaborative and innovative work culture

The Client Engagement Officer will play a pivotal role in driving marketing initiatives and sales activities to achieve business objectives. The successful candidate should possess a blend of strategic thinking, creativity, and hands-on experience in digital marketing and sales techniques to contribute effectively to the company's growth and success.

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