Customer Service Representative
4 days ago
A dynamic retail fashion brand is seeking a Customer Service Representative to join the team As a Customer Service Representative, you will provide exceptional customer service, drive sales growth, and contribute to the smooth operation of our store.
Responsibilities:
- Deliver outstanding customer service and drive sales growth through effective product knowledge and communication.
- Manage the store in the absence of management, ensuring seamless operations and excellent customer experience.
- Maintain excellent company standards, adhering to company guidelines and visual merchandising principles.
- Participate in team meetings, contributing to a positive team environment and sharing ideas for sales growth and process improvement.
- Utilize product knowledge to enhance sales, provide styling advice, and improve customer experience.
Requirements:
- HND/BSc in any field
- 3-5 years of sales experience (fashion industry experience a plus)
- Excellent communication and customer service skills
- Ability to work independently and as part of a team, with strong sales drive and commercial awareness.
- Strong sales drive and commercial awareness
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