Hotel Manager

4 days ago

Lagos, Lagos, Nigeria Pearls & Curve Full time

Job Title: Hotel Manager

Location: Surulere, Lagos

Salary: ₦250,000 monthly

Job Type: Full Time

Company Overview

House 32 Hotel & Suites is a hotel located in the heart of Surulere, Lagos, offering guests a refined blend of comfort, style and personalized hospitality. House 32 Hotel & Suites provides a relaxing environment, modern amenities and exceptional guest experiences.

Job Description

We are seeking an experienced, strategic and result-driven Hotel Manager to oversee the complete operations of House 32 Hotel & Suites. This role requires a proactive leader who can drive operational efficiency, elevate guest satisfaction and strategically grow the hotel's revenue performance.

The ideal candidate will have strong managerial experience, advanced hospitality knowledge and a proven track record in hotel leadership, marketing and business development. You will be responsible for the hotel's overall performance, staff supervision, financial management, guest satisfaction and brand growth.

Key Responsibilities

  • Provide strategic leadership and direction across all areas including Front Office, Housekeeping, Food & Beverage, Guest Relations and Facilities Management.

  • Develop and implement operational policies, SOPs and service standards to ensure consistent, high-quality guest experiences.

  • Lead, train and mentor supervisors to build a high-performing hospitality team.

  • Oversee budgeting, forecasting, financial planning and cost-control measures to ensure profitability.

  • Drive sales initiatives, promotional strategies and partnerships to improve occupancy rates and revenue growth.

  • Work towards achieving monthly and quarterly revenue and occupancy targets through creative promotions and guest engagement.

  • Handle guest requests, inquiries and complaints promptly, ensuring issues are resolved effectively.

  • Maintain operational records, including guest bookings, payments and inventory logs.

  • Ensure compliance with regulatory standards, security protocols and health & safety regulations.

  • Coordinate with management on long-term hotel development plans, operational improvements and staff capacity-building.

  • Assist in budgeting, financial reporting and expense monitoring.

  • Work closely with management to review operations, identify improvement opportunities and support hotel growth initiatives.

Qualifications & Requirements

  • Candidate must be 40 years and above

  • Bachelor's degree in Hospitality Management, Business Administration or any related field (Master's degree is an added advantage).

  • Minimum of 7–10 years progressive experience in hotel operations, with at least 3 years in a managerial or senior supervisory role.

  • Strong leadership, communication and interpersonal skills with the ability to manage and motivate staff.

  • Excellent organizational skills, attention to detail and ability to multitask in a fast-paced environment.

  • Experience in creating and executing marketing or promotional campaigns to boost bookings and revenue.

  • Good understanding of hotel management systems, reservation software and basic accounting tools.

  • Professional appearance, good grooming and a customer-oriented attitude.

  • Humble, reliable and self-driven, with a genuine passion for hospitality and guest care.

  • Flexibility to work under pressure and adapt to changes in schedule or hotel operations.

How to Apply

Interested candidates should send their CV to with the subject line: "Hotel Manager"

Job Type: Full-time

Pay: ₦250,000.00 per month

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