Strategy/ Operations Officer

1 week ago

Lagos, Lagos, Nigeria THCO Outsource Full time ₦5,000,000 - ₦10,000,000 per year

We are looking for a Strategy Officer to help keep Highrachy running smoothly behind the

scenes. In this role, you will manage our daily operations, streamline systems, lead teams,

and make sure everything we do is efficient, compliant, and aligned with company goals.

This is a hands-on leadership role that blends strategy and execution. You will work closely

with our management team and other departments to ensure our operations stay strong and

continue to scale as the company grows.

Duties and Responsibilities

● Develop and implement operational strategies that support the company's goals.

● Identify opportunities to improve efficiency, profitability, and overall performance.

● Create and maintain clear operational policies, procedures, and best practices.

● Ensure compliance with regulatory and industry standards.

● Conduct periodic audits to monitor performance and minimize risks.

● Manage budgets, control costs, and oversee financial forecasts.

● Implement smart cost-saving measures without compromising quality.

● Develop strategies that improve asset value and maximize return on investment.

● Ensure all facilities meet health, safety, and environmental standards.

● Set clear goals and key performance indicators (KPIs) for your team.

● Introduce technology tools that make operations more efficient and data-driven.

● Use property management software to guide decisions and track performance.

● Act as a key link between internal teams, clients, investors, and partners.

● Build positive relationships with regulators, vendors, and service providers.

● Prepare and execute contingency plans to handle operational disruptions.

● Address and resolve tenant or property-related issues quickly and professionally.

● Monitor data and use insights to guide decision-making and improve performance.

● Lead initiatives that promote continuous improvement and operational excellence.

Qualifications Required:

● Bachelor's degree in Business Administration, Operations Management, Real Estate,

or a related field.

● At least 3 years of experience in operations or facilities management, preferably in

real estate or property development.

● Proven leadership and people management skills.

● Solid understanding of budgeting, financial planning, and compliance management.

● Experience using real estate or CRM software.

● Strong analytical, organizational, and problem-solving abilities.

● Excellent communication and interpersonal skills.

● Integrity, accountability, and great attention to detail.

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