Sales Associate

5 hours ago

Lagos, Lagos, Nigeria Estrada Full time
The Role:

Position: Sales Associate (Retail and Corporate)

Sector: Hospitality (Luxury & Foreign Cultural Piece Products and Services)

Services: Global Curated Cultural & Iconic Souvenirs; Gallery & Retail Experience; Events & Cultural Workshops; Digital Cultural Engagement & E-commerce; Consultation & Curation Services

Location: Victoria Island, Lagos

Work type​: Hybrid 

Our client is looking for a dynamic, well-connected, and experienced Sales Associate with a passion for luxury, arts, and cultural products. If you have a strong network of HNIs and collectors, and enjoy creating exceptional customer experiences, we'd love to hear from you. Kindly fill in the form below. 

Key Responsibilities:

  • Identify, prospect, and convert leads to drive monthly revenue targets.
  • Leverage a well-established network of HNIs and collectors to build clientele for high-end products including vintage beverages, digital subservices, local souvenirs, and curated cultural items.
  • Deliver exceptional, personalized customer service, maintaining the exclusivity and high-touch standard expected from the brand.
  • Understand and communicate product features, stories, and cultural relevance effectively to clients.
  • Collaborate closely with the client experience & In-store person on inventory updates, marketing campaigns, and customer relationship management.
  • Contribute to brand representation at exhibitions, pop-up events, and private showings when required.
  • Maintain detailed records of client interactions, preferences, and sales history to personalize future engagement.
  • Upsell and cross-sell complementary products through expert recommendation and storytelling.
Ideal Profile:

Requirements & Qualifications: 

  • Minimum of B.sc/HND or equivalent
  • Good interpersonal and relationship management
  • Proven experience in luxury curated retail sales, high-value client relationship management, or a related field (mid–senior level).
  • Added experience in relationship management in an financial sector 
  • Possess the requisite strategy and capality to meet a target of 20 million 
  • A strong, active portfolio of HNIs, collectors, and cultural enthusiasts.
  • Demonstrated interest in or experience with art, design, and cultural aesthetics (non-negotiable).
  • Excellent verbal and written communication skills with a natural flair for persuasion and storytelling.
  • High emotional and cultural intelligence.
  • Proficiency in CRM tools and sales reporting platforms.
What's on Offer?
  • Flexible working options
  • Attractive Salary & Benefits
  • Leadership Role

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