SME Relationship Officer

1 week ago


Lagos, Nigeria Mkobo Microfinance Bank Limited Mkobobank Full time

Qualifications

  • Minimum of Degree in Marketing/Finance/Communication from a reputable University.
  • Minimum of 3 Year relevant experience in a similar role.
  • Financial services or technology company experience will be beneficial

Job role

  • The primary focus of this role is to maximize revenue for MKOBO by proactively building a portfolio of quality risk asset and liabilities, actively promoting and marketing MKOBO’s products and services while also ensuring the products are appropriately positioned and priced to be competitive.
  • Creating and developing new innovative ways to communicate the company message to their existing customers.
  • To ensure that long-term customer relationship is maintained so as to achieve the goals of the company.
  • To conduct direct marketing of the Company’s products and services to help maximize revenue.
  • Prompt response to customer enquiries on products or existing account queries and effect satisfactory outcomes.
  • Contribute to team effectiveness through participation and cooperation
  • Maintain and develop new customers account, and liaison with back office staff in processing new clients.
  • Compile necessary documentation from customers to be submitted for review and approval.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.
  • Contribute to team effort by accomplishing related results as needed.
  • To organize activities relating to sales and marketing promotions that will help increase awareness and generate new business.


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