Customer Service Specialist

JOB SUMMARYDemand on the Job Minimum of 2 years of experience in customer services within the telecommunication industry. Excellent communication skills and ability to maintain a positive and professional attitude. Strong problem-solving and decision-making abilities. Empathetic and patient mindset to handle customer complaints and provide effective...

ResponsibilitiesRespond promptly to customer inquiries via various communication channels such as email, SMS, and phone callsMaintain detailed records of customer interactions, transactions, comments, and complaints.Provide accurate, valid, and complete information using the appropriate methods and tools such as MOWE, Zalpro, and Zoho Desk.Liaise with the...

Service EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...

Our client is looking to hire a dedicated Customer Success Specialist to join their team. The ideal candidate will be passionate about customer satisfaction and have a strong background in customer success, account management, or client services. You will be responsible for ongoing support, and fostering strong relationships to drive customer retention and...

Our client is looking to hire a dedicated Customer Success Specialist to join their team. The ideal candidate will be passionate about customer satisfaction and have a strong background in customer success, account management, or client services. You will be responsible for ongoing support, and fostering strong relationships to drive customer retention and...

ABOUT THE COMPANYBrit Property Nigeria Limited RC is a property development company incorporated in Nigeria by Companies and Allied Matters Act 1990 and that the Company is limited by Shares. Our primary business interests are land, infrastructure/property development, land survey, property marketing, and estate agency.JOB SUMMARYQualificationsInterested...

Respond promptly and courteously to customer inquiries through various channels (phone, email, chat, etc.). Provide accurate and helpful information to address customer questions, concerns, and complaints. Assist customers in navigating products or services, resolving issues, and ensuring a positive customer experience. Process customer orders, ensuring...

ABOUT THE COMPANYPalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.JOB SUMMARYJob Requirements A Bachelor's Degree (or higher) in Business, Information Technology, Computer Science or a related discipline, with preference given to candidates with international...

Our client, a prestigious dining establishment in Lekki, is currently in need of dedicated customer service professionals. The perfect candidates will possess an unwavering passion for delivering exceptional customer care, setting the standard for excellence within the hospitality industry.ResponsibilitiesMaintain broad knowledge of the company's products,...

Our client, a prestigious dining establishment in Lekki, is currently in need of dedicated customer service professionals. The perfect candidates will possess an unwavering passion for delivering exceptional customer care, setting the standard for excellence within the hospitality industry.ResponsibilitiesMaintain broad knowledge of the company’s products,...

ABOUT THE COMPANYBeebeejump int'L limited is a solar power company in Nigeria that provides quality household solar power solutions. The products cover the needs of multiple levels of users. We also offer solar installation service all over Nigeria. "Easy life with electricity"!JOB SUMMARYQualifications Minimum OND, HND, BSc in any related course At least 1...

ABOUT THE COMPANYBeebeejump International Limited is a leading solar power company based in Nigeria, dedicated to providing high-quality solar power solutions for households. Our range of products caters to the diverse needs of our customers, and we offer professional solar installation services across Nigeria. Our motto is "Making life easier with...

Job DetailsEducate customers on the benefits of the product and Services offerings and assist them in selecting the most suitable products/services based on their needs.Drive sales of mobile money MoMo services by explaining the convenience and security of digital transactions and assisting customers in setting up accounts.Assist clients with enrollment and...

RESPONSIBILITIES ;Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...

The ideal candidate will be responsible for overseeing the entire product lifecycle of our transfer services, from conception to execution.As a Transfer Service Product Design Specialist, you will play a crucial role in developing and implementing strategies to enhance the efficiency, user experience, and overall performance of our transfer services.This...

Job DescriptionWe are looking for smart and active speaking customer service agents to join our team. The ideal candidate loves talking to people, is customer-centric, and proactively solves issues. You will be responsible for converting prospects to buying customers, managing customer accounts, and providing solutions to customer...

Job DescriptionWe are looking for smart and active speaking customer service agents to join our team. The ideal candidate loves talking to people, is customer-centric, and proactively solves issues. You will be responsible for converting prospects to buying customers, managing customer accounts, and providing solutions to customer...

Job SummaryAs the Customer Service Associate, you will be at the forefront of servicing our clients.Your role will entail maintaining and strengthening new and existing client relationships by providing excellent customer success.Customer Success is a critical point of contact for our customers whhave questions, issues, or feedback, swe're looking for an...

Job SummaryAs the Customer Service Associate, you will be at the forefront of servicing our clients.Your role will entail maintaining and strengthening new and existing client relationships by providing excellent customer success.Customer Success is a critical point of contact for our customers whhave questions, issues, or feedback, swe’re looking for an...

Role DescriptionThis is a full-time Sales and Marketing Specialist role at Pertinence Group.The Sales and Marketing Specialist will be responsible for communication with customers, providing excellent customer service, sales activities, training, and sales management.This is a hybrid role, located in Lekki with flexibility for some remote...