Network Engineer

2 weeks ago

Victoria Island, Nigeria LinkOrg Networks Full time

Job Description

  • The Network Engineer is responsible for designing, implementing, maintaining, and troubleshooting network infrastructure to support the ISP's services.
  • This role involves ensuring optimal network performance, scalability, and security.
  • The Network Engineer collaborates with the NOC, operations, and customer service teams to deliver high-quality internet and data services to customers while maintaining the integrity of the network.

Responsibilities
Network Design and Implementation:

  • Design, configure, and deploy ISP network infrastructure, including routers, switches, firewalls, and load balancers.
  • Plan and execute network upgrades, expansions, and migrations.
  • Ensure network designs are scalable and support current and future service demands.
  • Work with vendors and service providers to integrate new technologies and systems.

Network Monitoring and Troubleshooting:

  • Monitor network performance and identify bottlenecks, failures, and other issues using tools such as SolarWinds, PRTG, or Nagios.
  • Conduct root cause analysis of network issues and implement corrective actions to prevent future occurrences.
  • Troubleshoot network problems related to connectivity, latency, routing, switching, and traffic management.
  • Ensure all network incidents are handled within defined SLAs Service Level Agreements.

Security and Compliance:

  • Implement network security protocols and ensure compliance with industry standards and regulations.
  • Configure and manage firewalls, VPNs, and other security systems to prevent unauthorized access and network threats.
  • Conduct regular network audits and vulnerability assessments to maintain a secure network environment.

Network Optimization and Capacity Planning:

  • Optimize network performance by fine-tuning routing protocols e.g., BGP, OSPF and configuring load balancing for high-traffic areas.
  • Monitor network usage and plan for future capacity upgrades based on traffic growth and business needs.
  • Ensure the network is resilient and redundant to minimize downtime and service interruptions.

Collaboration and Support:

  • Collaborate with the NOC team to ensure continuous network monitoring and early detection of issues.
  • Work closely with customer service teams to resolve customer-related network issues.
  • Provide technical support to other departments during the deployment of new services or systems.
  • Assist in network-related training for junior engineers and support staff.

Documentation and Reporting:

  • Maintain detailed documentation of network designs, configurations, incidents, and resolutions.
  • Create and maintain network diagrams, procedures, and troubleshooting guides.
  • Provide regular reports on network performance, uptime, and capacity to management.

Research and Development:

  • Stay up to date with the latest networking technologies and best practices.
  • Evaluate new networking solutions, tools, and equipment to improve network performance and reliability.
  • Participate in proof-of-concept testing for new networking products and services.

Requirements

  • Candidates should possess a Bachelor's Degree with 3 - 5 years experience.

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