Workshop Manager

1 month ago

Lagos, Nigeria Buckler Ordnance Systems Limited Full time

Job Description

  • Keeps equipment operational by coordinating maintenance and repair services
  • Ensures operation of equipment by calling for repairs, evaluating new equipment and techniques. Subject to the approval of the Workshop Manager.
  • Resolves personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.
  • Prepare, supervise and control team activities, including the scheduling of work for technicians.
  • Liaise with customers and diagnose customer concerns with equipment prior to being booked in for service and/or repair;
  • Assist all Technicians in the diagnosis of problems;
  • Ensure that Technicians are using their time effectively and efficiently;
  • Upon completion of normal repairs and/or service, inspect and test vehicle with the Technician who completed the job to ensure the vehicle has been repaired and/or serviced in accordance with the customer’s instructions and manufacturers guidelines;
  • Ensure customers receive the best quality service by requiring that all jobs are completed correctly the first time.
  • Ensure all customer vehicle is presented back to the customer in a clean and presentable standard;
  • Maintain inventory of all tools and equipment and check that all tools are available and maintained in the correct place and that all equipment is in suitable working condition;
  • Control and set workshop behavioral standards and maintain staff morale;
  • Advise all new and existing workshop staff member of policies and procedures and adherence to these policies and procedures;
  • Set a regular workshop cleaning schedule highlighting employees specific duties;
  • Make suggestions to management for improvements on operational activities;
  • Maintain a well trained workforce and supervise in-house training as required;
  • Ensure the development and progress of all technicians;
  • Perform all other duties as assigned by the manager and/or management in a professional and efficient manner.
  • Assist in the coordinating overtime hours.
  • Follow housekeeping, safety and security procedures that result in a safe and attractive environment;
  • Identifies and reports unsafe, unhealthy or hazardous working conditions.
  • Ensures the availability and use of personal protective equipment for technicians.
  • Prescribes work detail, specifications and procedures to be adopted with regards to the vehicle repairs and maintenance.
  • Assists with Interviews and recommends for employment suitable applicants for workshop roles
  • Maintains inventories of stocks, tools, workshop equipment and other supplies.
  • Gives technical advice as required and prepares technical reports;
  • Performs other duties as assigned.

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