Credit Officer

2 weeks ago


Lagos, Nigeria Amy Consulting Full time

Job Responsibilities:

  • Build a rich pipeline of customers and ensure month-on-month growth of customer acquisitions, revenue and retention.
  • Preparing presentations, proposals and sales contracts to range of prospective clients.
  • Obtaining deposits and balance of payments from clients.
  • Achieve customer acquisition, revenue, ARPU Average Revenue Per User and retention target.
  • Acquisition of subscribers from corporate, public, SME organizations within allocated sector/regions.
  • Promote our customer value propositions to the target customers through effective engagements and ensuring product availability within the consumer reach and gaining market share from the competition.
  • Expedite resolution of all customer complaints to maximize satisfaction and manage monthly churn at 2%.
  • Engage customers leads through cold calls, digital marketing, email marketing and prospective visitations.
  • Timely rendition of weekly and monthly report of sales performance to the supervisor.

Key Result Area KPIs-Outcomes:

  • Build a rich pipeline of customers.
  • Sales Targets Deposits & Loans Incremental Revenue Generation.
  • Quality Customer Acquisition.
  • Customer Retention.
  • Prompt submission of weekly and monthly report on sales performance to Supervisor lead & management.
  • Speedy conversion of potential request on loans and deposits.

Key Skills and Competencies

  • Having a strong sales mentality
  • Running lead generations campaigns
  • Professional in appearance and demeanor
  • Strong customer service skills
  • Ability to generate new ideas

Education and Experience

  • Minimum of 5 years work experience in trade marketing, consumer marketing and product development in the financial sector.
  • Bachelor’s degree in Marketing or related fields.
  • Ability to work with minimal supervision.
  • Good analytic, report writing and problem-solving skills.
  • Good understanding of business process

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