Credit Officer
2 weeks ago
Job Responsibilities:
- Build a rich pipeline of customers and ensure month-on-month growth of customer acquisitions, revenue and retention.
- Preparing presentations, proposals and sales contracts to range of prospective clients.
- Obtaining deposits and balance of payments from clients.
- Achieve customer acquisition, revenue, ARPU Average Revenue Per User and retention target.
- Acquisition of subscribers from corporate, public, SME organizations within allocated sector/regions.
- Promote our customer value propositions to the target customers through effective engagements and ensuring product availability within the consumer reach and gaining market share from the competition.
- Expedite resolution of all customer complaints to maximize satisfaction and manage monthly churn at 2%.
- Engage customers leads through cold calls, digital marketing, email marketing and prospective visitations.
- Timely rendition of weekly and monthly report of sales performance to the supervisor.
Key Result Area KPIs-Outcomes:
- Build a rich pipeline of customers.
- Sales Targets Deposits & Loans Incremental Revenue Generation.
- Quality Customer Acquisition.
- Customer Retention.
- Prompt submission of weekly and monthly report on sales performance to Supervisor lead & management.
- Speedy conversion of potential request on loans and deposits.
Key Skills and Competencies
- Having a strong sales mentality
- Running lead generations campaigns
- Professional in appearance and demeanor
- Strong customer service skills
- Ability to generate new ideas
Education and Experience
- Minimum of 5 years work experience in trade marketing, consumer marketing and product development in the financial sector.
- Bachelor’s degree in Marketing or related fields.
- Ability to work with minimal supervision.
- Good analytic, report writing and problem-solving skills.
- Good understanding of business process
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Credit Risk Officer
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Credit Risk Officer
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Credit Officer
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