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IT Support Intern
4 months ago
Requirements
- B.Sc. / HND in Electrical Engineering, Computer Science, or related fields.
- Must have completed NYSC program
- Basic understanding of network administrator and network security.
- Hands-on experience in networking, routing, switching, and security
- Familiarity with enterprise network management solutions.
Duties & Responsibilities
- Troubleshoot and resolve hardware, software, and network problems, including desktops, laptops, printers, phones, and other peripherals.
- Install, configure, and update software applications and operating systems,
- Perform routine maintenance and repairs on computer hardware, including upgrades, and replacements.
- Assist with the setup, and troubleshooting of network equipment, including routers, and wireless access points.
- Monitor IT security policies, including antivirus updates, password management, and access control measures.
- Create and maintain documentation, and training materials to facilitate user self-service.
- Resolve technical issues, procure IT equipment and services, and ensure timely delivery and support.