Housekeeping Manager
1 month ago
ABOUT THE COMPANY
Phillips Outsourcing Services Nigeria Limited is a leading outsourcing service provider in Nigeria committed to delivering qualitative, customised, and effective outsourcing solutions to our esteemed clients.
Our innovative solutions have made us revered and renowned to be the go-to business partner for companies who want to scale-up and have a competitive edge in the market. With our workforce of highly skilled and experienced professionals, advanced technology and cost-effective mediums, our goal is to meet our client's needs with precision.
At Phillips, our focus is to provide bespoke outsourcing solutions to meet the business needs of our clients. Our services include Personnel outsourcing, HR outsourcing, Background checks and verification, Accounting services, Payrolling services and Expense management.
JOB SUMMARY
Bachelor's Degree in Hospitality Management or a related field. A certification in housekeeping management is preferred.Minimum of 5 years of experience in housekeeping management, preferably within the resort or hotel industry.Proven track record of successfully managing a housekeeping department, ensuring high standards of cleanliness and guest satisfaction.Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.Excellent knowledge of housekeeping operations, cleaning techniques, and industry best practices.Exceptional attention to detail, with a commitment to maintaining high standards of cleanliness and hygiene
RESPONSIBILITIES
Manage and oversee the daily operations of the housekeeping department, including the supervision of housekeeping staff, scheduling, and training.Develop and implement housekeeping policies, procedures, and standards to ensure cleanliness, efficiency, and guest satisfaction.Conduct regular inspections of guest rooms, public areas, and facilities to ensure cleanliness, proper maintenance, and adherence to brand standards.Coordinate with other departments, such as front desk and maintenance, to ensure smooth operations and prompt resolution of guest requests and issues.Monitor and manage the inventory of cleaning supplies, linens, and other housekeeping materials, ensuring adequate stock levels and cost control.Implement and maintain health and safety protocols to ensure the well-being of guests and staff, including proper handling and disposal of hazardous materials.Train and motivate housekeeping staff, ensuring they have the necessary skills,knowledge, and tools to perform their duties efficiently and effectively.Conduct performance evaluations and provide feedback to housekeeping staff, recognizing and rewarding exceptional performance and addressing areas for improvement.
REQUIRED SKILLS
House maintenance, Communication, Customer service, Cleaning
REQUIRED EDUCATION
Bachelor's degree
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