Current jobs related to Front Office Manager - Lagos, Lagos - Philips Outsourcing
-
Front Desk Officer
2 weeks ago
Lagos, Lagos, Nigeria Talents and Skills Africa Full timeFront Desk Officer: Provide exceptional customer service, manage front desk operations, and perform administrative tasks in a fast-paced environment.Greet and welcome visitors, clients, and staff with a friendly and professional attitude.Answer and direct phone calls in a polite and timely manner, taking accurate messages when necessary.Keep the front desk...
-
Front Desk Officer
2 weeks ago
Lagos, Lagos, Nigeria K.C OMANI & CO Full timeJob Title: Front Desk/ClerkWe are seeking a highly organized and detail-oriented Front Desk/Clerk to join our team at K.C OMANI & CO. in Awoyaya, Ibeju Lekki.Key Responsibilities:Provide exceptional customer service to clients and visitors.Manage front desk operations, including answering phone calls, responding to emails, and handling correspondence.Operate...
-
Front Desk Officer
3 weeks ago
Lagos, Lagos, Nigeria K.C OMANI & CO Full timeJob Title: Front Desk/ClerkWe are seeking a highly organized and detail-oriented Front Desk/Clerk to join our team at K.C OMANI & CO.Key Responsibilities:Provide exceptional customer service to clients and visitors.Manage front desk operations, including answering phone calls, responding to emails, and handling correspondence.Operate various office...
-
Front Desk Officer
2 weeks ago
Lagos, Lagos, Nigeria Talents and Skills Africa Full timeKey ResponsibilitiesGreet and welcome visitors, clients, and staff with a friendly and professional attitude.Answer and direct phone calls in a polite and timely manner, taking accurate messages when necessary.Manage the front desk area by keeping it clean, organized, and running smoothly.Assist visitors by providing accurate information about the company's...
-
Hotel Front Office Agent
3 weeks ago
Lagos, Lagos, Nigeria OptiHuman Consulting Limited Full timeFront Desk Officer responsible for managing hotel operations, providing exceptional customer service, and maintaining a high level of professionalism. Key Responsibilities: Ensure the front desk area is tidy and well-stocked with necessary materials. Register arriving guests, assign rooms, and handle administrative duties. Provide customer service,...
-
Lagos, Lagos, Nigeria African Development Bank - AfDB Full timePosition Grade: PL2The Front Office DivisionThe Front Office Division has been established to oversee and integrate key support functions critical to achieving the ALSF objectives and results, including Finance, Monitoring, Evaluation, and Learning MEL, Communication, Resource Mobilisation, Strategic Partnerships, and Information Technology IT.The Division...
-
Hotel Front Office Agent
2 weeks ago
Lagos, Lagos, Nigeria OptiHuman Consulting Limited Full timeWe are seeking a Front Desk Officer with exceptional communication and organizational skills to provide warm and anticipative service to our guests.Key Responsibilities:• Maintain a tidy and presentable front desk area with necessary materials• Register arriving guests and assign rooms promptly• Provide customer service and handle administrative duties...
-
Front Desk Officer
2 weeks ago
Lagos, Lagos, Nigeria Robeck Locks Ltd Full timeWelcome and assist visitors, answer calls, manage social media and e-store, liaise with stock keeper, process customer orders, generate reports and invoices. Maintain a clean office and handle petty cash. Investigate sales leads and perform other duties as assigned. Interested candidates should possess an OND qualification and 1-4 years work experience. The...
-
Front Desk Executive
2 weeks ago
Lagos, Lagos, Nigeria White Soul Group Full timeSeeking a dynamic Front Desk Executive to manage visitor flow, coordinate appointments, and maintain office security, with a strong focus on customer service and multitasking, residing in the Maryland area, with proficiency in computer applications and strong communication skills.
-
Front Desk Executive
3 weeks ago
Lagos, Lagos, Nigeria White Soul Group Full timeWe are seeking a highly organized and customer-focused Front Desk Executive to manage the reception area and provide a welcoming environment for clients, colleagues, and visitors. Key Responsibilities: Receive and manage visitors in an orderly manner. Ensure timely payment of bills and renewal of subscriptions. Manage the reception area, ensuring it is...
-
Administrative Officer
2 weeks ago
Lagos, Lagos, Nigeria BAYKINS GROUP Full timeJob Title: Administrative/Front Desk Officer Job Summary: We are seeking a highly organized and detail-oriented Administrative/Front Desk Officer to join our team at BAYKINS GROUP. The successful candidate will be responsible for providing exceptional administrative support to our staff and ensuring the smooth operation of our front desk. Key...
-
Senior Front-end Developer
3 weeks ago
Lagos, Lagos, Nigeria Ingryd Academy Full timeJob Title: Senior Front-end EngineerWe are seeking a highly skilled Senior Front-end Engineer to join our team at Ingryd Academy. As a key member of our engineering team, you will play a critical role in leading the design and development of stable and intuitive user interfaces for our applications.About the RoleThe ideal candidate is a creative...
-
Senior Front-end Developer
2 weeks ago
Lagos, Lagos, Nigeria Ingryd Academy Full timeIngryd Academy is seeking a highly skilled Senior Front-end Engineer to lead the design and development of our web applications. The ideal candidate will have a strong background in React and Next.js, with expertise in state management libraries and server-side rendering. Key responsibilities include leading the development of responsive and user-friendly...
-
Front-end Development Lead
3 days ago
Lagos, Lagos, Nigeria Ingryd Academy Full timeWe are seeking a highly skilled Senior Front-end Engineer to lead the development of our web applications. The ideal candidate will have expertise in React and Next.js, as well as excellent problem-solving, leadership, and communication skills.Key ResponsibilitiesLead the development of responsive and user-friendly web applications.Mentor and guide junior...
-
Front Desk Officer
4 weeks ago
Lagos, Lagos, Nigeria OrgLearning Consult Full timeJob Summary: Seeking a highly skilled and experienced administrative professional to manage office operations, supervise staff, and provide exceptional customer service. Location: Magodo, Lagos Job Description: Prepare and review letters, reports, and other documents. Supervise and monitor the work of administrative staff to ensure efficient...
-
Front Desk Officer
4 weeks ago
Lagos, Lagos, Nigeria OrgLearning Consult Full timeLocation: Magodo, LagosJob DescriptionPreparing letters and reports.Supervising and monitoring the work of administrative staff.Processing invoices and managing office budgets.Implementing and maintaining procedures/office administrative systems.Engaging professionally with parentsManaging inquiries and requests related to student-parent communication...
-
Administrative Officer
3 weeks ago
Lagos, Lagos, Nigeria BAYKINS GROUP Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative/ Front Desk Officer to join our team at BAYKINS GROUP. The successful candidate will be responsible for managing office supplies, coordinating with branches, and ensuring the smooth operation of our administrative functions.Key ResponsibilitiesManage office supplies stock by...
-
Receptionist
2 weeks ago
Lagos, Lagos, Nigeria Sunu Group Full timeUnder the guidance of the company, the receptionist will oversee the smooth operation of the front desk, handling day-to-day administrative tasks and ensuring the reception area is always clean and safe. Key Responsibilities: • Answering and screening calls, taking messages and forwarding them to the appropriate staff member. • Welcoming visitors and...
-
Receptionist
3 weeks ago
Lagos, Lagos, Nigeria Sunu Group Full timeFront Desk Receptionist role involves providing administrative support to the company, handling calls, emails, and visitors, and maintaining a safe and clean reception area. Answering and screening calls, taking messages, and forwarding them to the right staff member. Welcoming visitors, accompanying them to specific locations, and alerting staff when...
-
Front Desk Executive
2 months ago
Lagos, Lagos, Nigeria Colenson Brokers Nigeria Full timeResponsibilitiesWelcome visitors professionally and courteously.Ensure reception and office area is neat and organized at all times.Receive and sort all corporate correspondence.Handle clients' inquiries.Work with and manage CEO's schedule/calendar.Manage some support staff and office supplies/stock.Ensure accurate filing of documents and keeping updated...
Front Office Manager
3 months ago
ABOUT THE COMPANY
Phillips Outsourcing Services Nigeria Limited is a leading outsourcing service provider in Nigeria committed to delivering qualitative, customised, and effective outsourcing solutions to our esteemed clients.
Our innovative solutions have made us revered and renowned to be the go-to business partner for companies who want to scale-up and have a competitive edge in the market. With our workforce of highly skilled and experienced professionals, advanced technology and cost-effective mediums, our goal is to meet our client's needs with precision.
At Phillips, our focus is to provide bespoke outsourcing solutions to meet the business needs of our clients. Our services include Personnel outsourcing, HR outsourcing, Background checks and verification, Accounting services, Payrolling services and Expense management.
JOB SUMMARY
Bachelor's degree in Hospitality Management or a related field. Additional certifications in hotel management or guest services are preferred.Minimum of 3 years of experience in front office operations, preferably within the resort or hotel industry.Proven track record of successfully managing a front office department, delivering exceptional guest experiences, and achieving high levels of guest satisfaction.Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.Excellent communication skills, both written and verbal, with the ability to effectively interact with guests, staff, and stakeholders.Proficiency in hotel property management systems and reservation software.Strong organizational and time management skills, with the ability to prioritize and delegate tasks effectively.Knowledge of local attractions, activities, and services to assist guests with inquiries and recommendations.
RESPONSIBILITIES
Manage and supervise the daily operations of the front office department, including guest services, reservations, check-in/check-out, and concierge services.Ensure smooth and efficient front desk operations, including handling guest inquiries, requests, and complaints in a prompt and professional manner.Train and develop front office staff, providing guidance and support to ensure consistent delivery of exceptional customer service.Monitor and maintain guest satisfaction levels, responding to feedback and taking appropriate actions to address any issues or concerns.Oversee the reservation system, ensuring accuracy and efficiency in managing room bookings, cancellations, and modifications.Collaborate with other departments, such as housekeeping and maintenance, to ensure seamless guest experiences and resolve any operational issues.Develop and implement front office policies, procedures, and standards to ensure consistency and adherence to brand guidelines.Conduct regular performance evaluations and provide feedback to front office staff, recognizing and rewarding exceptional performance and addressing areas for improvement.Monitor and manage the front office budget, including forecasting, cost control, and financial reporting.Stay updated on industry trends and best practices in guest services, incorporating innovative ideas to enhance the guest experience.
REQUIRED SKILLS
Customer comfort and safety, Communication, Office administration, management, Reception and registration (hotel, event), Receiving and welcoming guests, Hotel management
REQUIRED EDUCATION
Bachelor's degree
