Logistics & Maintenance Coordinator

4 days ago

Lagos, Lagos, Nigeria Talents and Skills Africa Full time

Main Purpose of the Role:

A logistics coordinator is a professional who is responsible for managing the movement of goods and materials from one location to another, facilitates communication between warehouse, sales and distribution stages to promote a healthy and efficient supply chain while projecting a positive image of the brand and closing sales through efficient delivery.

Main Activities

Logistics:

  • Ensuring the quality objectives and delivery deadlines are met
  • Liaising with transport companies/logistics, suppliers and clients
  • Managing, evaluating and reporting on warehouse productivity through budget management.
  • Checking orders, bills, items received, inventory, and deliveries for accuracy.
  • Maintaining records, reporting relevant information e.g damages or lost items, and preparing any necessary documentation.
  • Track and fix delivery errors
  • Ensuring basic maintenance standards and compliance with health and safety regulations by drivers.
  • Performing a daily inspection and maintenance of company vehicles and ensure cleanliness at all times
  • Coordinating and maintaining fleets and equipment e.g fuellin, handle insurance plans and service contracts.
  • Train drivers on job duties, safety procedures and company policies.
  • Coordinate timely and accurate delivery of rental items and provide periodic report on performance
  • Detect delivery issues and address these at the root cause and prevent delays in service delivery.
  • Analyze and advise on delivery tariffs
  • Negotiate with vendors and suppliers in respect to vehicle maintenance

Sales and Customer Service:

  • Communicating and coordinating with other departments and customers; always projecting a professional image in keeping with the business's goals and objectives
  • Intentionally engage with customers and their representative during delivery and pick -up of rental items to deepen relationship and seek referrals
  • Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; reviews with appropriate management staff; implements improvements
  • This can involve answering customer enquiries or dealing with any complaints.
  • Other designated duties not limited to fleet maintenance and management of drivers and assigned loaders/cleaners

Key Relationships:

Head of Departments, Vendors, Clients:

Critical Success Factors of the Job.

Key Competencies

  • Organizational capacity
  • Outstanding coordinating and planning skills
  • Good knowledge of store keeping processes
  • Excellent grasp of numerical and depreciation details.
  • Good knowledge of warehousing, transportation health and safety.
  • Work independently with little direction and Multi-task
  • Logistics Supply Chain

Key Skills

  • Written and oral communication skills
  • Attention to detail
  • Problem-solving attitude
  • Interpersonal skills
  • Time-management
  • Analytical ability
  • Detail-oriented
  • Team player
  • Flexible
  • Leadership
  • Positive attitude
  • Negotiation
  • Priority management
  • Critical thinker
  • Self-starter

Qualities and Work Experience

  • Minimum of University degree or equivalent
  • Minimum of 4 years work experience in a similar role in a multi-site, structured environment.
  • Relevant professional certifications Added advantage .

Key Performance Indicators KPI

  • Truck turnaround time
  • Inventory accuracy
  • Average transportation cost
  • No of deliveries handled
  • On-time pick up
  • On-time delivery
  • Order management efficiency and accuracy
  • Safety measures effectiveness
  • Reactive versus planned maintenance
  • Accident per year

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