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Customer Technical Support

4 weeks ago

Lagos, Lagos, Nigeria LD&D Consulting Full time

We are seeking a Customer Technical Support professional to identify and resolve hardware and software issues, ensure timely and accurate feedback to customers, and guide them through issue resolution. The ideal candidate will have strong technical knowledge and effective communication skills. Key responsibilities include identifying hardware and software solutions, troubleshooting technical problems, installing and configuring hardware and software, and documenting technical processes. A BSc/HND in Electrical/Electronic Engineering or Computer Engineering is required, along with at least 2 years of relevant work experience and strong problem-solving skills and attention to detail. Proximity to Somolu, Lagos is a key requirement.