Customer Service Liaison
2 weeks ago
Job Title: Customer Service Liaison
About Us: H. Pierson Associate Limited is a dynamic organization seeking an exceptional customer service professional to join our team.
Job Description:
We are looking for a highly skilled and experienced customer service representative who can provide top-notch support to clients and visitors in a fast-paced environment. As a Front Desk Representative, you will be the first point of contact for our office, ensuring a positive impression of our company through your courteous and professional demeanor.
The ideal candidate will possess excellent interpersonal and communication skills, with the ability to multitask and work effectively in a team environment. Proficiency in Microsoft Office and basic computer skills is required, as well as a strong problem-solving orientation and customer service focus.
Responsibilities:
- Greet clients and visitors in a courteous and professional manner
- Answer phone calls and direct them to the appropriate personnel
- Receive and sort mail and deliveries
- Maintain a clean, organized, and presentable reception area at all times
- Maintain a record of all visitors and clients who enter the building
- Provide administrative support to other departments as needed
- Coordinate with maintenance and cleaning staff to ensure the office is well-maintained
- Perform other duties as assigned by management
Requirements:
- Bachelor's degree preferred
- 2-3 years of experience in a front desk or customer service role preferred
- Professional appearance and demeanor
- Excellent interpersonal and communication skills
- Strong organizational and multitasking abilities
- Ability to work in a fast-paced environment
- Proficient in Microsoft Office and basic computer skills
- Problem-solving skills
- Customer service orientation
Compensation: The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.
Benefits: We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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