Service Delivery Coordinator

1 month ago


Lagos, Lagos, Nigeria Alfred & Victoria Associates Full time

ABOUT THE COMPANY

ALFRED & VICTORIA ASSOCIATES is a leading Human Capital Development Organization highly sought-after in various sectors. They are a vital strategic partner in the growing world of outsourcing. AVA focuses on empowering and enhancing human resources across different industries, delivering significant value through continuous improvement and empowerment.

JOB SUMMARY

  • B.Sc/BA in Business Administration or relevant field
  • Certification in sales or marketing is an advantage
  • Strong educational background, preferably in computer science or engineering
  • Proven experience as a project administrator in the IT sector
  • Technical background with hands-on experience in software development and web technologies
  • Excellent internal communication and organizational skills
  • Proficiency in Microsoft Office
  • Problem-solving aptitude and strong attention to detail
  • Experience in sales coordination or administrative roles is a plus
  • Proficient in English
  • Strong verbal and written communication skills
  • Highly organized, responsible, and a team player

RESPONSIBILITIES

  • Coordinate sales team schedules and communication
  • Manage sales-related documentation and information
  • Ensure availability of necessary sales materials
  • Handle customer complaints and provide post-sales support
  • Organize and maintain financial and non-financial data
  • Process orders accurately and in a timely manner
  • Address any delays or issues with clients promptly
  • Monitor team progress, identify areas for improvement

REQUIRED SKILLS

Customer service, Coordination, Sales strategy, Communication, Planning

REQUIRED EDUCATION

Bachelor's degree



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