Service Delivery Coordinator

4 weeks ago

Lagos, Lagos, Nigeria Alfred and Victoria Associate Full time

ABOUT THE COMPANY

ALFRED & VICTORIA ASSOCIATES is one of Nigeria's leading ICT solution based company. Our company offers a wide range of services which are in high demand of today's emerging market. AVA has three major arms which have been streamlined to meet our customer's needs. The three major arms are;
Consulting
Human Resources Consulting, Project Management Consulting & IT Services Consulting
Recruitment
Corporate Recruitment, Head hunting Services & Outsourcing Recruitment Services
Training
Professional Trainings (Virtual Live Class, Recorded Classes, Classroom and Private Classes)

JOB SUMMARY

Requirements Great educational background,preferablyin the fields of computer science or engineeringfortechnical project managers Proven working experience as a project administratorin the information technology sector. Solid technical background, with understanding or hands-on experience in software development and web technologies. Excellent internal communication skills. Solid organizational skills including attention to detail and multi-tasking skills. Strong working knowledge of Microsoft Office experience as a sales coordinator or in other administrative positions will be considered a plus. Proficiency in English. Well-organized and responsible with an aptitude in problem-solving. Excellent verbal and written communication skills. A team player with high level of dedication. BSc/BA in business administration or relevant field; certification in sales or marketing will bean asset.

RESPONSIBILITIES

Job Description We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information. The goal is to facilitate the team's activities so as to maximize their performance and the solid and long-lasting development of the company.Duties Coordinate sales team by managing schedules, filing important documents and communicating relevant information. Ensure the adequacy of sales-related equipment or material. Respond to complaints from customers and give after-sales support when requested. Store and sort financial and non-financial data in electronic form and present reports. Handle the processing of all orders with accuracy and timeliness. Inform clients of unforeseen delays or problems. Monitor the team's progress, identify shortcomings and proposeimprovements.

REQUIRED SKILLS

Customer service, Leadership skills, Ability to coordinate, Research planning

REQUIRED EDUCATION

Bachelor's degree

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