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Head of Business Operations

3 months ago

Lagos, Lagos, Nigeria Newage Solutions and Technologies Limited Full time

Job Objective

  • Oversee the company's day-to-day project-based, administrative, and operational functions.
  • This includes strategic planning, management, and execution of operational initiatives to ensure operational efficiency, workforce productivity, and business profitability.
  • The ideal candidate must have proof worthy leadership skills, a firm grasp of business analytics, an extensive experience in retail business operations, tech savviness, and the core ability to drive operational excellence across the organization.

Job Responsibilities

Core Functions

  • Supervising business operations across the company's HR, Finance, Sales, Trade, and Marketing and Inventory departments
  • Developing and implementing operational strategies in line with overall business objectives
  • Overseeing all operational activities, processes, and key projects to ensure all execution efforts align with overarching business goals for all departments
  • Leveraging technology to enhance operational efficiency; streamline operations, continually assess technology advancement and applicability to the business
  • Maximizing the efficiency of all business procedures on daily operations and business growth plans
  • Monitoring financial performance data, recommend and implement corrective actions to meet financial goals
  • Consolidating tracking and reporting systems for all aspects of the business, teams and projects within the organization
  • Monitoring industry trends and competitor activities to inform strategic decisions
  • Implementing and managing operational processes and systems to improve performance and service delivery.
  • Ensuring compliance with all relevant laws, regulations, and standards.
  • Fostering a culture of continuous improvement, collaboration, and accountability.
  • Developing and managing operational budgets, ensuring cost-effective resource allocation
  • Identifying and implementing opportunities for process optimisation, cost savings and revenue enhancement.
  • Overseeing the supply chain operations to ensure timely and cost-effective procurement of goods, consistency in bulk/market/customer demand, and a stable business cycle while minimizing excess stock and obsolescence.
  • Executing all strategic plans approved for business profitability
  • Identifying potential operational risks and developing mitigation strategies.
  • Ensuring business continuity plans are in place and regularly updated.
  • Securing competitive advantages for the business; drive the expansion of product categories and SKUs to strengthen market dominance
  • Conducting regular audits and reviews to ensure compliance with operational policies and procedures.
  • Reporting on projects, data, business analytics and operational performance to the managing director

Qualification & Skill Requirements

Requirements:

  • Bachelor's or Master's degree in Business Administration, Operations Management, or a related field
  • MBA or advanced degree in management
  • 5+ years experience as Head of Operations, Business Operations Manager or similar role
  • Experience with business planning, data analysis, forecasting and project management
  • Excellent grasp of financial data interpretation and budget planning
  • Strong knowledge of retail and consumer goods industry
  • Certifications in business operations, retail business management, etc.

Skills:

  • Excellent communication skills for stakeholder relationship management
  • Strategic thinking with superior problem-solving skills
  • Negotiation skills to secure profitable deals and partnerships
  • Attention to detail to ensure accurate implementation of business strategies
  • Ability to successfully organize, direct and manage the workforce for optimum productivity