Customer Service Officer
4 weeks ago
Beebeejump International Limited is a leading solar power company based in Nigeria, dedicated to providing high-quality solar power solutions for households. Our range of products caters to the diverse needs of our customers, and we offer professional solar installation services across Nigeria. Our motto is "Making life easier with electricity".
JOB SUMMARYQualifications:
- Minimum OND, HND, BSc in a relevant field
- At least 1 year of work experience
- Excellent phone etiquette and strong communication skills
- Ability to multi-task and prioritize tasks
- Knowledge of customer service principles and best practices
- Familiarity with relevant computer applications
- Proficiency in social media platforms
- Understanding of administrative procedures
- Basic numeric, oral, and written language skills
Candidates should reside near Alausa, Ikeja (Ogba, Ikeja, Berger, Agege, Olowora).
RESPONSIBILITIESWe are seeking dynamic and personable customer service representatives to join our team. The ideal candidate enjoys interacting with individuals, prioritizes customer satisfaction, and excels at problem-solving. Your role will involve converting potential clients into customers, managing customer accounts, and resolving inquiries effectively.
Duties:
- Interact with customers via phone, email, and chat
- Provide detailed information about products, pricing, and availability
- Collaborate with internal teams to address customer needs
- Conduct data entry tasks across various platforms
- Maintain records of customer interactions and transactions
- Log inquiries, feedback, and complaints
- Document actions taken in response to customer interactions
- Follow up on customer queries and feedback
- Offer insights to enhance the customer service process
Essential skills include conflict resolution, customer service expertise, sales performance analysis, sales strategy development, post-sales support, CRM proficiency, sales assistance, and customer relationship management.
REQUIRED EDUCATIONMinimum educational requirement: Diploma or Associate's degree.
-
Customer Service Officer
2 days ago
Lagos, Lagos, Nigeria The People Practice Full timeOur client who is a rapidly growing culinary company is looking to hire a Customer Service Officer who will act as the point of contact to customers and provide information by responding to customers' queries and requests. The ideal candidate will ensure customer's orders are taken appropriately, confirmed, and communicated to the appropriate department...
-
Customer Service Officer
2 weeks ago
Lagos, Lagos, Nigeria Fadac Resources Full timeResponsibilitiesGreet and welcome guests as soon as they arrive at the officeDirect visitors to the appropriate person and officeAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and material e.g. pens, forms and brochuresProvide basic and accurate information in-person and via...
-
Customer Service
2 weeks ago
Lagos, Lagos, Nigeria LEAM Consulting Limited Full timeABOUT THE COMPANYLEAM CONSULTING is the foremost consulting firm which stands out in areas of professional certification training, HR advisory services, Business Development/Startup and IT consulting services in Nigeria.JOB SUMMARYRequirements and Skills HND / B.Sc in any related field 1-2 years experience in similar role or administrative roles Experience...
-
Customer Service
4 weeks ago
Lagos, Lagos, Nigeria LEAM Consulting Limited Full timeABOUT THE COMPANYLEAM CONSULTING is the foremost consulting firm which stands out in areas of professional certification training, HR advisory services, Business Development/Startup and IT consulting services in Nigeria.JOB SUMMARYRequirements and Skills HND / B.Sc in any related field 1-2 years experience in similar role or administrative roles Experience...
-
Customer Service Officer
4 weeks ago
Lagos, Lagos, Nigeria Bee Bee Jump Ltd Full timeJob DescriptionWe are looking for smart and active speaking customer service agents to join our team. The ideal candidate loves talking to people, is customer-centric, and proactively solves issues. You will be responsible for converting prospects to buying customers, managing customer accounts, and providing solutions to customer...
-
Customer Service Analyst
1 week ago
Lagos, Lagos, Nigeria Fadac Resources and Services Full timeABOUT THE COMPANYFadac Resources and Services – We provide businesses with human capital solutions that can help improve oral performance while reducing employment practice risk.We can assist organization no matter how large or small to establish, outsource and trouble shoot any human resources functions/ challenges Our believe is that people are the...
-
Customer Service Representative
2 weeks ago
Lagos, Lagos, Nigeria JV Management Consulting Full timeJob Description Respond promptly to customer inquiries via phone, email, and live chat in a professional and courteous manner.Provide accurate information about our products or services, including pricing, availability, and features.Assist customers with order placement, processing returns or exchanges, and resolving billing issues.Handle customer complaints...
-
Customer Service Representative
1 month ago
Lagos, Lagos, Nigeria JV Management Consulting Full timeJob Description Respond promptly to customer inquiries via phone, email, and live chat in a professional and courteous manner.Provide accurate information about our products or services, including pricing, availability, and features.Assist customers with order placement, processing returns or exchanges, and resolving billing issues.Handle customer complaints...
-
Customer Service Experience
4 weeks ago
Lagos, Lagos, Nigeria C & I Leasing Plc Full timeABOUT THE COMPANYCompany overviewC & I Leasing Plc listed on the Nigerian Stock Exchange, has been in operation for over two decades and since evolved from being a simple consumer finance leasing company licensed by the Central Bank of Nigeria in 1991 to becoming a diversified, leasing and business service conglomerate providing support services to various...
-
Customer Service Experience
2 weeks ago
Lagos, Lagos, Nigeria C & I Leasing Plc Full timeABOUT THE COMPANYCompany overviewC & I Leasing Plc listed on the Nigerian Stock Exchange, has been in operation for over two decades and since evolved from being a simple consumer finance leasing company licensed by the Central Bank of Nigeria in 1991 to becoming a diversified, leasing and business service conglomerate providing support services to various...
-
Customer Service Experience
4 weeks ago
Lagos, Lagos, Nigeria C & I Leasing Plc Full timeABOUT THE COMPANYCompany overviewC & I Leasing Plc listed on the Nigerian Stock Exchange, has been in operation for over two decades and since evolved from being a simple consumer finance leasing company licensed by the Central Bank of Nigeria in 1991 to becoming a diversified, leasing and business service conglomerate providing support services to various...
-
Customer Service Officer
7 days ago
Lagos, Lagos, Nigeria CarePoint Hospitals Limited Full timeJob descriptionThe role is responsible for making sure the image of CarePoint is properly protected through warm interaction with clients/patients and visitors, especially unfriendly, irate, and seemingly dissatisfied ones.The Receptionist is expected to work under minimal supervision in order to ensure the smooth running of the...
-
Customer Service Representative
7 days ago
Lagos, Lagos, Nigeria HR Aid Full timeWe are looking to hire a Customer Service Rep for our client, a supermarket located at Lekki, Lagos. Responsibilities:Collect customer ordersFollow up and ensure customer orders get to the customers. Follow up with processing team. Follow up with logistics to ensure timely delivery of orders. Support in updating the website. Support the logistics...
-
Sales Executive at Ascentech Services Limited
4 weeks ago
Lagos, Lagos, Nigeria Customer Service Supervisor (Team Lead) at Ascentech Services Limited Full timeSales ExecutiveLocation: Ikeja, LagosEmployment Type: Full-timeResponsibilitiesGenerating new sales opportunities through walk-ins, cold calling, and networkingContacting potential customers who have inquired and converting them to membersConducting gym tours for potential members and recommending suitable membership optionsPreparing new membership...
-
Sales Executive at Ascentech Services Limited
2 weeks ago
Lagos, Lagos, Nigeria Customer Service Supervisor (Team Lead) at Ascentech Services Limited Full timeSales ExecutiveLocation: Ikeja, LagosEmployment Type: Full-timeResponsibilitiesGenerating new sales opportunities through walk-ins, cold calling, and networkingContacting potential customers who have inquired and converting them to membersConducting gym tours for potential members and recommending suitable membership optionsPreparing new membership...
-
Customer Service Associate
2 months ago
Lagos, Lagos, Nigeria Aza Finance Full timeJob SummaryAs the Customer Service Associate, you will be at the forefront of servicing our clients.Your role will entail maintaining and strengthening new and existing client relationships by providing excellent customer success.Customer Success is a critical point of contact for our customers whhave questions, issues, or feedback, swe're looking for an...
-
Customer Services Representative
2 weeks ago
Lagos, Lagos, Nigeria Tetra Pak Full timeJob SummaryTetra Pak West Africa has an exciting opportunity for an experienced Customer Service Representative Temporary who will drive order Management and design handling operational performance within a assigned portfolio of customers and work on a continuous improvement approach towards process improvement opportunities.This is a temporary - 6months...
-
Customer Services Representative
4 weeks ago
Lagos, Lagos, Nigeria Tetra Pak Full timeJob SummaryTetra Pak West Africa has an exciting opportunity for an experienced Customer Service Representative Temporary who will drive order Management and design handling operational performance within a assigned portfolio of customers and work on a continuous improvement approach towards process improvement opportunities.This is a temporary - 6months...
-
Customer Service Representative Intern
4 weeks ago
Lagos, Lagos, Nigeria Lorgarithm Full timeJob Overview:We are looking for a dynamic and skilled Customer Service Representative to join our team on a full-time, permanent basis. As a Customer Service Representative, you will be the initial point of contact for our clients and will play a vital role in ensuring their satisfaction with our products and services.Key Responsibilities:Respond to customer...
-
Customer Service
4 weeks ago
Lagos, Lagos, Nigeria Brit Property Nigeria Limited Full timeABOUT THE COMPANYBrit Property Nigeria Limited RC is a property development company incorporated in Nigeria by Companies and Allied Matters Act 1990 and that the Company is limited by Shares. Our primary business interests are land, infrastructure/property development, land survey, property marketing, and estate agency.JOB SUMMARYQualificationsInterested...