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General Manager

2 months ago

Lekki, Lagos, Nigeria AA Rescue Full time
Director of Operations

Join our team as a Director of Operations and lead the driving training institute to new heights. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations and driving growth and expansion.

Responsibilities
  • Operational Excellence: Oversee the day-to-day operations of the driving training institute, ensuring seamless delivery of training programs and services.
  • Strategic Planning: Develop and implement strategic plans to achieve the institute's long-term goals, identifying opportunities for growth and expansion of services.
  • Financial Management: Prepare and manage the annual budget, ensuring financial targets are met, and monitor financial performance to implement cost-control measures.
  • Team Leadership: Recruit, train, and manage a team of instructors, administrative staff, and support personnel, fostering a positive work environment and encouraging teamwork and collaboration.
  • Customer Satisfaction: Ensure high levels of customer satisfaction by delivering exceptional training services, addressing and resolving customer complaints or concerns promptly and professionally.
  • Regulatory Compliance: Ensure that the institute complies with all relevant regulations, licensing requirements, and safety standards, maintaining accurate records and documentation as required.
  • Marketing and Outreach: Develop and implement marketing strategies to attract new students and increase enrollment, building and maintaining relationships with local schools, businesses, and community organizations.
  • Training and Development: Oversee the development and updating of training curricula to ensure relevance and effectiveness, implementing new training programs and technologies to enhance the learning experience.
Qualifications
  • Education: Bachelor's degree in Business Administration, Education, or a related field; Master's degree in Business Administration is preferred.
  • Experience: Minimum of years of management experience with a proven track record of successful business operations and strategic planning.
  • Skills: Strong leadership and team management skills, excellent communication and interpersonal skills, ability to develop and implement strategic plans, proficiency in financial management and budgeting, strong problem-solving and decision-making abilities.