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Head of Technology
3 months ago
POSITION SUMMARY, ROLES AND RESPONSIBILITIES SUMMARY & PURPOSE OF JOB:
- The purpose of the job is to provide sound technical leadership in cybersecurity and technology development in all aspects of our business.
- The incumbent will serve as a strategic thought-partner, and report to the CEO. A strong business acumen is essential in this role.
JOB DUTIES AND RESPONSIBILITIES:
Responsibilities:
- Build and Manage Cybersecurity Development for Client.
- Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
- Work closely with the Commercial Team in uncovering clients' request.
- Design, develop, implement, and coordinate technology development systems, policies and procedures.
- Ensure security of data, network access and backup systems. Act in alignment with user needs and system functionality to contribute to organizational policy.
- Identify problematic areas and implement strategic solutions in time. Audit systems and assess their outcomes.
- Preserve IT assets, information security and control structures. Handle annual budget and ensure cost effectiveness.
- Responsible for establishing and delivering the Commercial IT vision aligned with Commercial strategy.
- Develop a deep understanding of the Commercial organization and establish and own the Commercial IT roadmap which addresses gaps in current delivery and identifies new solutions to enable growth.
- Understand and balance the immediate needs of Commercial, supports new business demands and helps define future solutions regarding suitable systems and IT services.
- Provide leadership and strategic direction to the Commercial IT team while also developing people from both a functional skills and leadership perspective.
- Ensure that the Commercial IT organization is structured and resourced cost effectively to implement the Commercial IT roadmap and oversee operational support.
- Develop and maintain internal partnerships with stakeholders, external partnerships with vendors and provide regular feedback that is actionable.
- Collaborate with Commercial stakeholders to understand, document and prioritize requests.
- Proactively communicate with stakeholders in order to provide updates, anticipate future needs and offer strategic recommendations and insights.
- Accountable for ensuring that solutions and services deliver expected business value.
- Engage as a member of the ITLT Information Technology Leadership Team.
- Liaising with Product Managers to provide feedback from clients about product requirements
- Keeping abreast of market trends and product & competitor landscapes.
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
CHALLENGES & OPERATING ENVIRONMENT
- Fast paced work environment.
- High frequency of unscheduled demands with tight timelines from management and the business environment.
- Consistent and aggressive follow through on receivables.