General Manager

4 weeks ago

Lagos, Lagos, Nigeria Talents and Skills Africa Full time
As the General Manager of Operations, you will be the wizard behind the curtain, ensuring everything runs smoothly across all operational fronts. This isn't just about managing processes - it's about orchestrating a symphony of efficiency, innovation, and operational excellence. You will lead from the front, bringing strategic insight, a data-driven mindset, and just a dash of magic to propel the company toward unprecedented success. You'll also get to boss around some amazing teams while keeping a laser focus on delivering customer satisfaction and operational greatness.
  • Develop and implement robust operational strategies that align with the company's long-term goals and objectives.
  • Forecast market trends, operational challenges, and emerging technologies, turning every operational challenge into a riddle easily solved by your expert leadership.
  • Collaborate with the senior leadership team to ensure strategic alignment between operational performance and business objectives.
  • Identify areas for operational improvement—basically, find all the kinks in the system and iron them out with finesse.
  • Champion lean management principles and other efficiency-driven methodologies to reduce costs and increase productivity.
  • Oversee the implementation of process automation tools, because we live in the 21st century.
  • Lead a team of department heads and operations managers.
  • Foster a culture of accountability, high performance, and continuous improvement.
  • Conduct performance reviews, coach the leadership team, and make sure that everyone's individual goals align with the big picture.
  • Develop and manage the operations budget, keeping a hawk's eye on costs while ensuring we don't skimp on quality.
  • Analyze financial statements, profit margins, and KPIs to make informed decisions that keep the company fiscally healthy.
  • Partner with the CFO to optimize resource allocation and identify cost-saving opportunities.
  • Oversee supply chain operations to ensure goods and services move seamlessly from suppliers to customers.
  • Ensure timely, cost-effective procurement, inventory management, and distribution.
  • Partner with procurement teams to ensure vendor relationships are not just transactional but partnerships built on trust and mutual success.
  • Ensure that all operations meet high-quality standards.
  • Proactively manage risks, from supply chain disruptions to unexpected surges in demand.
  • Ensure compliance with legal and regulatory requirements.
  • Drive continuous improvement initiatives and implement the latest technologies to streamline operations.
  • Foster a culture of innovation and encourage the team to think outside the box.
  • Education: Bachelor's degree in Business Administration, Operations Management, or a related field.
  • Experience: Minimum of 3 years of progressive experience in operations management, with at least 5 years in a senior leadership role.
  • Proven ability to manage large teams across multiple departments.
  • Strong analytical skills and experience using data to drive decision-making.
  • Excellent communication and negotiation skills.
  • Hands-on experience with ERP systems and operational management tools.
  • The ability to anticipate problems before they arise.
  • Leadership: You're not just a manager; you're a mentor and visionary, capable of rallying teams around a shared vision.
  • Problem-Solving: You love a good puzzle and have the knack for turning complex problems into simple solutions.
  • Adaptability: The world of operations moves fast, and you can pivot with grace under pressure.
  • Innovation: You're not afraid to push boundaries and find creative ways to make things better, faster, and more efficient.

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