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E-Banking Officer

2 months ago

Abuja, FCT, Nigeria Trident Microfinance Bank Full time

Responsibilities

  • Focus is on enhancing customer experience and driving adoption of digital banking channels such as online banking, mobile banking, and digital payments.
  • Review onboarding documents and implement on the required platforms
  • Resolve all POS /USSD/online banking profile management issues
  • Token management and dispatch
  • Escalate issues requiring higher level of support
  • Merchant and corporate profile admin support on digital channels
  • Digital channel and monitoring.