Customer Service Representative
4 weeks ago
Bougie Nails & Co is seeking a highly skilled and customer-focused individual to join our team as a Customer Care representative.
Key Responsibilities:- Greeting and First Impressions: Greet clients warmly upon arrival and ensure a positive first impression.
- Communication and Support: Answer phone calls and emails, addressing inquiries about services, products, and appointment availability.
- Service Information and Promotions: Provide information about services, pricing, and promotions to clients.
- Conflict Resolution: Resolve client complaints and concerns in a professional and empathetic manner.
- Scheduling and Calendar Management: Schedule, confirm, and follow up on client appointments accurately.
- Appointment Management: Manage and update appointment calendars to ensure efficient scheduling and minimize wait times.
- Cancellations and Rescheduling: Handle cancellations and rescheduling requests with care and professionalism.
- Client Records and Payments: Maintain and update client records with accurate information, including contact details and service history. Process payments and handle transactions, including cash, credit cards, and gift certificates.
- Inventory Management: Assist with inventory management, including ordering and stocking products as needed.
- Team Collaboration: Work closely with salon and spa staff to ensure seamless client experiences.
- Client Feedback and Communication: Communicate client needs and feedback to relevant team members. Inform clients about special promotions, new services, and upcoming events.
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Customer Service Representative
2 weeks ago
Lekki, Lagos, Nigeria Market & logistics Full timeJob Responsibilities:Provide exceptional customer service by greeting customers warmly and addressing their needs.Assist with menu questions, promotions, and recommendations to drive sales and increase customer satisfaction.Process orders efficiently, handling dine-in, takeout, and delivery transactions accurately and promptly.Key Tasks:Operate the cash...
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Customer Service Representative
2 weeks ago
Lekki, Lagos, Nigeria DAYTONA Full timeJob Title: Customer Service Representative**Key Responsibilities:*** Manage inbound calls from clients and resolve their queries efficiently.* Provide timely and effective support to online clients and customers.* Address customer complaints in a professional and courteous manner.* Work collaboratively with cross-functional teams to ensure seamless customer...
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Customer Service Representative
4 weeks ago
Lekki, Lagos, Nigeria GUO Transport Company Limited Full timeCustomer Service Representative Summary: Provide exceptional service to walk-in customers by efficiently registering and collecting parcels, addressing inquiries, and ensuring a seamless experience.Greet and assist customers in a friendly and professional manner.Provide information on logistics services, pricing, and delivery options.Answer customer...
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Customer Service Representative
3 weeks ago
Lekki, Lagos, Nigeria Hrcareers Full timeKey Responsibilities:Providing introductory information to prospective and new customers, ensuring they are satisfied with products or services by handling complaints and inquiries.Additional Responsibilities:Following up with clients or customers by phone or email to check that they're still satisfied with their purchases, letting patrons know about...
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Customer Service Representative
4 weeks ago
Lekki, Lagos, Nigeria DAYTONA Full timeKey Responsibilities:Receive and respond to incoming calls from clients.Address client complaints and concerns in a timely and professional manner.Provide assistance to online clients and customers through various communication channels.Resolve customer complaints and issues in a fair and efficient manner.Ensure excellent customer service and support to...
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Customer Service Representative
4 weeks ago
Lekki, Lagos, Nigeria DAYTONA Full timeKey ResponsibilitiesAs a key member of the Daytona team, you will be responsible for:Receiving and responding to incoming calls from clients in a timely and professional manner.Addressing and resolving client complaints in a fair and efficient manner.Providing exceptional customer service to both online and offline clients.Working closely with the team to...
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Customer Service Representative
4 weeks ago
Lekki, Lagos, Nigeria GUO Transport Company Limited Full timeFacilitate smooth parcel registration and collection processes, ensuring customer satisfaction and accurate logistics operations. Greet and assist walk-in customers with a friendly and professional demeanor, providing information on our logistics services and options. Efficiently register parcels into the system, verifying customer details, parcel...
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Customer Service Representative
4 weeks ago
Lekki, Lagos, Nigeria Bougie Nails & Co Full timeCustomer Care Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team at Bougie Nails & Co as a Customer Care Specialist.Key Responsibilities:Provide exceptional customer service to ensure a positive client experience.Respond to client inquiries and resolve issues in a timely and professional manner.Schedule and...
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Customer Service Representative
2 weeks ago
Lekki, Lagos, Nigeria Bougie Nails & Co Full timeKey Responsibilities:Client Greeting and Onboarding - Welcome clients warmly upon arrival, setting the tone for a positive experience.Phone and Email Support - Answer calls and respond to emails, addressing client inquiries about services, products, and availability.Service Information and Scheduling - Provide detailed information about services, pricing,...
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Sales Representative
4 weeks ago
Lekki, Lagos, Nigeria HEC Company Full timeJob Title: Sales RepresentativeAt HEC Company, we are seeking a highly motivated and results-driven Sales Representative to join our team.Key Responsibilities:Manage and respond to customer inquiries in a timely and professional manner.Attend to walk-in customers and provide excellent customer service.Operate the sales system for order processing and...
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Customer Service Representative
4 weeks ago
Lekki, Lagos, Nigeria DAYTONA Full timebKeyResponsibilities:/bbrbr1.Respondtoincomingcallsfromclientsandprovidetimelyassistance.brbr2.Addressclientcomplaintsandconcernsinaprofessionalmanner.brbr3.Engagewithonlineclientsandcustomers,ensuringaseamlessexperience.brbr4.Resolvecustomercomplaintsefficientlyandeffectively.brbr5.Providesupporttocustomersthroughvariousonlinechannels.
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Customer Service Ambassador
2 weeks ago
Lekki, Lagos, Nigeria Dalmia Group Full timeAs a key member of our Dalmia Group team, you will contribute to a positive customer experience by following these key responsibilities:Key Responsibilities:1. Foster strong relationships with customers to drive loyalty and satisfaction.2. Proactively gather customer feedback to identify areas for improvement.3. Stay up-to-date on our company's policies,...
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Sales Representative
2 weeks ago
Lekki, Lagos, Nigeria HEC Company Full timeJob Title: Sales RepresentativeJob Summary: We are seeking a highly motivated and results-driven Sales Representative to join our team at HEC Company. As a Sales Representative, you will be responsible for managing and responding to inquiries from customers, both online and offline.Key Responsibilities:Attend to walk-in customers with their purchases.Operate...
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Sales Representative
4 weeks ago
Lekki, Lagos, Nigeria HEC Company Full timeJob Title: Sales RepresentativeHEC Company is seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for managing and responding to inquiries from customers, both online and offline.Key Responsibilities:Attend to walk-in customers and assist with their purchases.Operate the...
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Sales Representative
4 weeks ago
Lekki, Lagos, Nigeria HEC Company Full timeJob Title: Sales RepresentativeAt HEC Company, we are seeking a highly motivated and results-driven Sales Representative to join our team.Key Responsibilities:Manage and respond to inquiries from customers, both online and offline.Attend to walk-in customers and assist with their purchases.Operate the sales system for order processing and inventory...
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Sales Representative
4 weeks ago
Lekki, Lagos, Nigeria HEC Company Full timeJob Title: Sales RepresentativeAt HEC Company, we are seeking a highly motivated and results-driven Sales Representative to join our team.Key Responsibilities:Manage and respond to customer inquiries in a timely and professional manner.Attend to walk-in customers and facilitate their purchases.Operate the sales system for order processing and inventory...
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Product Marketing Representative
2 weeks ago
Lekki, Lagos, Nigeria DevRecruit Full timeWe are seeking a bold, smart, and experienced Marketing Representative/Sales Representative to help us promote our products or services and drive business growth.Key Responsibilities:Act as the face of the company to promote its products or services.Identify target audiences and opportunities for growth.Collect customer insights and market data for the...
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Client Service Director
4 weeks ago
Lekki, Lagos, Nigeria VINES REALTY Full timeClient Service DirectorAt VINES REALTY, we're seeking a skilled Client Service Director to foster long-term relationships with our valued customers. As a key member of our team, you'll be responsible for resolving any issues that may arise, ensuring our clients are satisfied with our services.Key Responsibilities: Develop and maintain strong relationships...
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Contact Center Agent
1 month ago
Lekki, Lagos, Nigeria Bukka Hospitality Limited Bukka Hut Full timeCustomer Service Representative needed to handle customer inquiries, process orders, and provide exceptional service. Make outbound calls and receive inbound calls to engage with customers. Take customer orders, process them, and follow up to ensure satisfaction. Provide customers with needed information and support to resolve issues. Save...
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Customer Experience Specialist
4 weeks ago
Lekki, Lagos, Nigeria DNA Learning Solutions Full timeJob Title: Customer Experience ExecutiveWe are seeking a highly skilled and experienced Customer Experience Executive to join our team at our Lekki Phase 1 office. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth through effective product knowledge and consultation.Key...