Customer Service Ambassador

2 weeks ago


Lekki, Lagos, Nigeria Dalmia Group Full time

As a key member of our Dalmia Group team, you will contribute to a positive customer experience by following these key responsibilities:


Key Responsibilities:


1. Foster strong relationships with customers to drive loyalty and satisfaction.
2. Proactively gather customer feedback to identify areas for improvement.
3. Stay up-to-date on our company's policies, products, and services.


Required Skills:


1. Ability to work independently and as part of a team.
2. Detail-oriented and organized.
3. Ability to multitask and prioritize effectively.
4. Positive and professional demeanor.
5. Experience with customer service software and tools (preferred).
6. Strong computer literacy skills.



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