Client Service Representative

2 days ago


GRAIkeja, Nigeria Adcem Healthcare Ltd Full time

**Role Overview:**

Adcem Healthcare Ltd seeks an experienced Client Service Representative to join its team. The successful candidate will have excellent communication and problem-solving skills, with the ability to maintain a positive attitude in a fast-paced environment.

The Client Service Representative will be responsible for receiving and responding to customer inquiries, resolving problems, and escalating complex issues to the Business Manager. They will also take orders, maintain accurate records, and provide feedback on the customer service process.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, or in-person.
  • Respond to customer inquiries and resolve issues promptly and professionally.
  • Take customer orders and ensure timely delivery.
  • Keep accurate records of customer interactions and transactions.
  • Communicate and coordinate with colleagues as necessary.

Requirements:

  • Bachelor's Degree in a relevant field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Self-motivated and result-driven.
  • Strong organizational and time management skills.
  • Able to work effectively in a team environment.
  • Basic computer skills and experience with customer support software.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.


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