
Learning Support Specialist
1 day ago
**Company Overview:**
Tuteria Limited is a fast-growing EdTech company dedicated to transforming education. We are committed to providing high-quality learning solutions that meet the evolving needs of our clients.
**Job Description:**
The Sales/Learning Support Advisor is a key role at Tuteria Limited, responsible for driving revenue growth and delivering exceptional client experiences. This role involves interacting with clients, tutors, and internal teams to provide seamless onboarding, engagement, and support services.
**Key Responsibilities:**
• Acquire and confirm client request details, manage leads, and respond promptly to enquiries via phone calls, emails, and SMS/WhatsApp chats.
• Provide clients with information about Tuteria's private, group, online, and offline services, consult with clients and tutors to discuss learning expectations, and offer insightful recommendations.
• Build and nurture relationships between Tuteria, tutors, and clients for immediate and future tutoring needs recommendation, process clients' requests by matching them with qualified or interested tutors, and share tutors' profiles with clients for review.
• Daily follow-up on clients on the 'Pending' list, persuading them to book lessons, identifying prospects, sorting clients into the 'Pending', 'Ready/Urgent', and 'Prospective' lists, and regular outreach/follow-up on 'prospective' clients to market/promote services.
• Negotiate with clients and tutors for the best bargain, convince clients to make payments to secure slots with preferred tutors, offer discounts to boost sales, promote a term payment plan to encourage multiple months of payment, and exchange payment information with clients via email or e-message.
• Exchange contact details between clients and tutors, advise clients on the need for separate/specialized tutors, assist clients in troubleshooting challenges and finding solutions within the platform, provide feedback to the product team on common issues and user pain points for continuous improvement, and manage communication issues to prevent escalations and refunds.
• Maintain an accurate record of clients' requests and interactions, document clients' request history and sales journey, and provide daily, weekly, monthly, quarterly, and annual sales reporting.
**Required Skills and Qualifications:**
To excel in this role, you will need:
• A Bachelor's degree in a relevant field (Education, Sales & Marketing, Business Administration)
• 2+ years of experience in Sales, Customer Experience/Support
• Strong communication and relationship-management skills
• Ability to manage multiple client accounts and prioritize tasks effectively
• Familiarity with CRM software (e.g., Zoho, Salesforce, HubSpot)
• An innovative, result-driven mindset with a passion for enhancing clients' satisfaction and loyalty
• Experience with educational technology platforms or products is an added advantage
**Benefits:**
We offer:
• Opportunity to work in a fast-growing EdTech company with a mission to transform education
• Training programs and career growth opportunities
• Collaborative work environment and supportive team culture
**Others:**
This role requires a strong ability to communicate effectively, build relationships, and drive results in a fast-paced work environment. If you are a motivated and results-driven professional looking for a challenging role in the EdTech industry, please apply for this exciting opportunity.
-
Sales/Learning Support Advisor
2 weeks ago
Lagos, Lagos, Nigeria Tuteria Limited Full timeJob Overview:The Sales/Learning Support Advisory is a key role at Tuteria Limited. This role is in charge of learning consultation, advisory, and revenue generation. The associate serves as the initial point of contact by interfacing between the clients and tutors through seamless client onboarding, interaction, followup, conversion, loyalty, and retention...
-
Technical Support Specialist
4 days ago
Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full timeAt BLAKSKILL LIMITED, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in ensuring the seamless operation of our applications.The ideal candidate will have expertise in database management and DevOps frameworks, with a proven track record in financial services or...
-
Corporate Support Specialist
5 days ago
Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full timeJob OverviewWe are seeking a highly skilled and experienced Corporate Support Specialist to join our team at BLAKSKILL LIMITED. This is an exceptional opportunity for a talented individual to provide top-notch support to our CEO and contribute to the success of our organization.About the JobThis is a challenging and rewarding role that requires excellent...
-
Telecommunications Support Specialist
4 days ago
Lagos, Lagos, Nigeria AMDEETEL NIGERIA LTD Full timeCompany OverviewAMDEETEL NIGERIA LTD is a leading provider of telecommunications services. We are seeking a highly skilled Field Support Engineer to join our team.Job DescriptionWe require an experienced professional to perform site surveys, installations, and troubleshooting in the ISP environment. The ideal candidate will have excellent technical skills,...
-
Application Support Specialist
6 days ago
Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full timeJob OverviewBLAKSKILL LIMITED is a dynamic and innovative organization seeking an experienced Application Support Specialist to join our team. As a key member of our IT department, you will play a crucial role in ensuring the seamless operation of our applications and systems.
-
Senior Executive Support Specialist
5 days ago
Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full timeJob DescriptionAs a Senior Executive Support Specialist at BLAKSKILL LIMITED, you will play a critical role in supporting the CEO's executive operations. Your primary responsibility will be to manage the CEO's calendar, scheduling appointments, and coordinating meetings and events. You will also be required to prepare essential documents, handle sensitive...
-
Child Support Specialist
3 weeks ago
Lagos, Lagos, Nigeria Workposting Part time ₦1,000 - ₦2,000About the RoleThe Child Support Specialist will be responsible for providing childcare services to families in their own homes. This is a unique opportunity to work in a dynamic environment and make a positive impact on the lives of children.Your key responsibilities will include:Providing high-quality childcare services, including meal preparation, homework...
-
Program Support Specialist
4 days ago
Lagos, Lagos, Nigeria Tuteria Limited Full timeJob Summary">We are seeking a highly motivated sales support specialist to join our team at Tuteria Limited. The ideal candidate will have excellent communication skills, a strong customer focus, and experience in sales support or customer service. If you are a results-driven individual who thrives in a fast-paced environment, we encourage you to...
-
Security Training Specialist
2 days ago
Lagos, Lagos, Nigeria Ingryd Academy Full timeAbout Us: Ingryd Academy is dedicated to providing high-quality education and training in the field of cybersecurity. Our mission is to equip students with the skills and knowledge necessary to succeed in this rapidly evolving field.Job Description:We are seeking a skilled Security Training Specialist to join our team. The successful candidate will be...
-
Mental Health Support Specialist
4 days ago
Lagos, Lagos, Nigeria FriendnPal Full timeJob OverviewFriendnPal is seeking a skilled and compassionate Mental Health Support Specialist to join our team. As a Therapist Volunteer, you will provide valuable mental health support and counseling services to individuals in need.Key ResponsibilitiesCounseling Sessions: Conduct individual or group counseling sessions with clients, addressing their mental...
-
Client Support Specialist
4 days ago
Lagos, Lagos, Nigeria Kisha Immigration Full timeJob OverviewKisha Immigration is seeking a detail-oriented and client-focused Client Support Specialist to support legal and immigration processes, ensuring compliance with immigration regulations and delivering exceptional client service. This role requires strong attention to detail, effective communication skills, and the ability to manage multiple tasks...
-
Remote Business Support Specialist
5 days ago
Lagos, Lagos, Nigeria Kisha Immigration Full timeAbout the RoleThis is an exciting opportunity to join a dynamic team at Kisha Immigration as a Virtual Assistant. We are looking for a highly motivated and organized individual who can support our content creation, community engagement, and business operations.Key ResponsibilitiesContent Creation & Social Media Management:Develop and implement a content...
-
Community Support Specialist
4 days ago
Lagos Mainland Local Government Area, Lagos, Nigeria Prestige Full timeOur MissionPrestige is committed to delivering exceptional healthcare services that exceed the expectations of our clients and partners.We believe that every individual deserves access to quality care, regardless of their background or circumstances.To achieve this vision, we are seeking a highly motivated Community Support Specialist to join our team as a...
-
Technical Support Specialist
3 days ago
Lagos, Lagos, Nigeria Fairtex Group Full timeAbout the Opportunity:Fairtex Group is seeking a talented and experienced Technical Project Assistant to support the BN Topside Project Delivery Lead in ensuring seamless project execution for the Bonga North Topsides scope and tie-in.This role requires a highly organized and detail-oriented individual who can provide administrative and logistical support to...
-
Behavioral Therapist
2 days ago
Lagos, Lagos, Nigeria Proodos Care Full time**Job Title:** Behavioral Therapist - Autism SupportAbout Proodos Care:We are a mobile affirming, compassionate and certified ABA therapy provider. Our services include home, school and community based therapy in the aspect of speech, communication and behavior.Key Responsibilities:Assist in implementing person-centered programs utilizing Applied Behavior...
-
Administrative Support Specialist
5 days ago
Lagos, Lagos, Nigeria Ladr garments Full timeAbout Ladr GarmentsWe are a dynamic company seeking a skilled and detail-oriented individual to support our operations.
-
Chief Support Specialist
1 week ago
Lagos, Lagos, Nigeria People Capacity Management Full timeKey ResponsibilitiesThe Senior Secretary will be responsible for:* Transcribing and documenting high-level meetings with accuracy and attention to detail* Providing administrative support to senior management, including scheduling meetings, managing calendars, and organizing files* Supervising junior secretarial staff and providing mentorship* Managing...
-
Design Project Management Instructor
3 days ago
Lagos, Lagos, Nigeria Beautiful Ideas ltd Full timeAs a Construction Education Specialist at Beautiful Ideas ltd, you will be responsible for developing and delivering engaging lectures, workshops, and practical sessions on construction management and project planning. You will teach students about industry standards, building codes, and safety regulations related to construction projects, guide them in...
-
Personal Support Specialist
1 day ago
Lagos, Lagos, Nigeria Work in Nigeria Full timeJob DescriptionWe are seeking an exceptional Personal Assistant to join our team. As a key member of our support staff, you will play a critical role in ensuring the smooth operation of our daily activities.Main Responsibilities* Schedule and coordinate appointments, meetings, and events for two individuals with varying priorities and timelines* Manage email...
-
ABA Specialist
2 days ago
Lagos, Lagos, Nigeria Proodos Care Full time**Job Title:** ABA Specialist - Developmental CareAbout Proodos Care:We offer home, school and community based therapy in the aspect of speech, communication and behavior. Some of our services include Speech Therapy, Behavior Intervention, Sensory Integration, Academic Therapy and Vocational Training.Responsibilities:Program Implementation:Implement...