Customer Service Representative

3 days ago


Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

Job Description

The Front Desk & Admin Officer role at BLAKSKILL LIMITED requires a highly organized and customer-focused individual to provide exceptional service to clients and visitors. As the first point of contact, you will create a positive impression of our company by managing the reception area efficiently and professionally.

Key Responsibilities:

  • Greet and welcome guests, clients, and customers as they arrive.
  • Handle inquiries, provide information, and answer visitor questions professionally.
  • Manage phone calls, direct them to appropriate departments, and take messages when required.
  • Respond to emails and other correspondence promptly and professionally.
  • Schedule and confirm appointments and manage meeting room bookings.
  • Maintain organized calendars for meetings and events.
  • Assist in general administrative tasks, including data entry, filing, and document preparation.
  • Ensure timely and accurate handling of all admin-related duties.

Requirements:

  • Bachelor's Degree in Management Science or any relevant field.
  • Minimum of 2 years of proven experience in a related role.
  • Experience in the solar industry and customer support will be an added advantage.
  • Strong verbal and written communication abilities.
  • Friendly and approachable demeanor with a focus on helping others.
  • Ability to handle multiple tasks without compromising on quality.
  • Effective time management and orderliness.
  • Proficiency in office software, including Microsoft Office, email, and scheduling tools.


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