
Customer Service Representative
3 days ago
Job Description
The Front Desk & Admin Officer role at BLAKSKILL LIMITED requires a highly organized and customer-focused individual to provide exceptional service to clients and visitors. As the first point of contact, you will create a positive impression of our company by managing the reception area efficiently and professionally.
Key Responsibilities:
- Greet and welcome guests, clients, and customers as they arrive.
- Handle inquiries, provide information, and answer visitor questions professionally.
- Manage phone calls, direct them to appropriate departments, and take messages when required.
- Respond to emails and other correspondence promptly and professionally.
- Schedule and confirm appointments and manage meeting room bookings.
- Maintain organized calendars for meetings and events.
- Assist in general administrative tasks, including data entry, filing, and document preparation.
- Ensure timely and accurate handling of all admin-related duties.
Requirements:
- Bachelor's Degree in Management Science or any relevant field.
- Minimum of 2 years of proven experience in a related role.
- Experience in the solar industry and customer support will be an added advantage.
- Strong verbal and written communication abilities.
- Friendly and approachable demeanor with a focus on helping others.
- Ability to handle multiple tasks without compromising on quality.
- Effective time management and orderliness.
- Proficiency in office software, including Microsoft Office, email, and scheduling tools.
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