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Service Delivery Network Manager
17 hours ago
**Job Profile:**
We are seeking a highly skilled Service Delivery Network Manager to join our team at Bella Recruiter. The successful candidate will be responsible for ensuring that network infrastructure and services are deployed in accordance with agreed set standards and SLAs.
Key Tasks and Responsibilities:
- Deploy carrier-grade and reliable network infrastructure and services for our enterprise customers.
- Safeguard performance, capacity, availability, and quality of the ipNX network by monitoring emerging incidents and initiating preventive actions.
- Recommend areas of improvement, product enhancements including new platforms, features, and services that meet present and future needs of the voice communications business.
- Offer pre-sales support and provide accompanying proposals and design documents with the most optimal and cost-effective solutions that meet the business objectives.
- Provide remote and occasional on-site support for all enterprise network deployments where required.
Key Performance Indicators (KPIs):
- SLA compliance.
- Network uptime.
- Customer satisfaction.
- Revenue growth.
- Cost reduction.
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