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Customer Service Representative

2 months ago

Ikeja, Lagos, Nigeria Notioncareersng Full time

Notioncareersng is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for customers with questions or issues about our products or services. Your responsibilities will include answering inbound calls, addressing customer inquiries, and processing payments or returns.

Key Responsibilities:

* Respond to customer inquiries via phone, email, or chat
* Resolve customer complaints and issues in a timely and professional manner
* Process payments and returns
* Provide excellent customer service and support

Requirements:

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving and analytical skills
* Ability to multitask and prioritize tasks

If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.