Customer Service Ambassador
1 month ago
Customer Service Ambassador
">About UsPietro Hire is a leading company that values excellent customer support and satisfaction.
Salary & BenefitsThe estimated salary for this role is ₦250,000 - ₦350,000 per month, depending on experience. We also offer a comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.
Job DescriptionWe are seeking a highly skilled Customer Service Ambassador to join our team in Lagos. As a Customer Service Ambassador, you will be responsible for providing exceptional customer support through various channels, ensuring a high level of customer satisfaction.
The role involves direct interaction with customers, addressing their inquiries, resolving issues, and ensuring timely responses.
You will work closely with our team to develop and implement strategies to improve customer engagement and satisfaction.
Your key responsibilities will include:
- Providing excellent customer service through phone, email, chat, or in-person interactions
- Resolving customer complaints and concerns in a timely and professional manner
- Collaborating with colleagues to identify areas for improvement and implementing solutions
- Developing and maintaining relationships with customers to increase loyalty and retention
To be successful in this role, you will need:
- A degree in a relevant field, such as business administration or marketing
- At least 2 years of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving and analytical skills
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are passionate about delivering exceptional customer experiences and have a proven track record of success, we encourage you to apply for this exciting opportunity.
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