Customer Experience Associate

2 weeks ago


Ikeja, Lagos, Nigeria Notioncareersng Full time
Job Description

We are seeking a highly motivated Customer Service Representative to join our team at Notioncareersng. As the first point of contact for customers, you will play a vital role in ensuring their satisfaction and loyalty.

Responsibilities:
  • Answer inbound phone calls and address customer inquiries in a timely and professional manner.
  • Provide product information and resolve issues related to products and services offered by the company.
  • Process payments and returns efficiently, maintaining accurate records and adhering to established procedures.
Required Skills and Qualifications

To succeed in this role, you should possess excellent communication skills, both verbal and written. You must also be able to work effectively in a fast-paced environment and maintain confidentiality when handling sensitive customer information.

Benefits

As a valued member of our team, you can expect a competitive salary range of $45,000 - $65,000 per annum, depending on experience and qualifications. In addition, you will receive comprehensive training, opportunities for career growth and development, and a supportive work environment that fosters collaboration and teamwork.



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