Head of Business Operations

13 hours ago


Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

Job Title: Head of Operations

Job Type: Full-time (On-site)

Location: Isolo, Lagos, Nigeria

BLAKSKILL LIMITED is a leading provider of technology solutions, dedicated to delivering exceptional results through our commitment to excellence and innovation. We are seeking an experienced Head of Operations to lead and manage the day-to-day operations, ensuring optimal efficiency and performance.

Key Responsibilities
  • Operational Leadership: Set targets and develop performance benchmarks to maintain low default rates and achieve operational goals.
  • Manage the Operations Budget: Identify cost-saving opportunities to maximize efficiency.
  • Develop Operational Policies: Implement efficient operational policies, processes, and workflows.
  • Evaluate Performance: Analyze data and metrics, providing accurate reports on operational conditions.
Growth and Strategy

As the Head of Operations, you will identify strategic alliances and partnerships to support business objectives. Prepare the organization for growth by developing scalable infrastructure and processes. Execute growth strategies and explore opportunities for expansion.

Team Management

You will lead and mentor the operations team, ensuring high employee engagement and performance. Provide leadership that reflects the company's values, fostering a success-oriented and accountable environment. Oversee hiring, training, and performance evaluations to build a high-performance team.

Requirements

To be successful in this role, you must have a minimum of 4+ years of experience in operations management, with a proven track record in strategy execution and team leadership. Startup experience is an added advantage. You should possess exceptional communication, negotiation, and analytical skills, as well as the ability to effectively interface with all levels of employees and external stakeholders.


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