Relationship Building Specialist

6 days ago


Port Harcourt, Rivers State, Nigeria Cargeria Full time
About Us
Cargeria is committed to delivering exceptional customer experiences. We believe that every interaction with our customers is an opportunity to build trust and loyalty.

Job Summary
We are seeking a highly motivated and experienced Customer Relation Personnel to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service through phone, email, and online channels. You will actively listen to customer inquiries and concerns, demonstrating empathy and understanding, and resolve customer issues promptly and efficiently, exceeding expectations whenever possible.

Key Responsibilities:
  • Provide exceptional customer service through phone, email, and online channels.
  • Actively listen to customer inquiries and concerns, demonstrating empathy and understanding.
  • Resolve customer issues promptly and efficiently, exceeding expectations whenever possible.

Requirements:
To succeed in this role, you must have excellent communication and interpersonal skills. You should be able to work effectively within a team environment to achieve customer service goals. Additionally, you must be able to adapt to changing customer needs and situations with a positive and professional attitude.

Our Team
You will be part of a dynamic and collaborative team that values excellence and innovation. We offer a range of opportunities for ongoing training and development to enhance your customer service skills and help you grow in your career.
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