Business Development and Collections Specialist
2 months ago
Mwanga is seeking a highly skilled Business Development and Collections Specialist to join our team. The ideal candidate will be responsible for managing the recovery of overdue loans, maintaining accurate customer account information, and providing excellent customer service.
About Us:
Mwanga is a reputable organization that values excellence and professionalism in all aspects of our business. We are committed to delivering exceptional services to our customers and building long-term relationships with them.
Job Description:
As a Business Development and Collections Specialist, you will play a critical role in driving business growth and ensuring timely payment from customers. Your primary responsibilities will include:
- Managing the recovery of overdue loans through daily/weekly contact with customers.
- Maintaining accurate and up-to-date customer account information.
- Providing excellent customer service by responding to customer queries and escalating issues accordingly.
- Advising customers on the best payment options and negotiating suitable payment plans.
Requirements:
To be successful in this role, you must have the following qualifications and skills:
- B.Sc/HND/ND in a relevant field.
- 0-2 years of relevant work experience.
- Strong written, communication, and negotiation skills.
- Ability to work in a fast-paced environment and collaborate with a team.
- Proximity to Maryland (candidates should reside within Mile 12, Ketu, Anthony, Onipan, Ikeja, Fadeyi, and environs).
Salary:
We offer a competitive salary range of N1,500,000 - N2,000,000 per annum, depending on your level of experience and qualifications. In addition to your basic salary, you will also receive benefits such as medical insurance, transportation allowance, and a comprehensive training program.
Benefits:
As a Business Development and Collections Specialist at Mwanga, you will enjoy the following benefits:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The opportunity to work with a reputable organization and contribute to its growth and success.
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