Salon Operations Director
1 month ago
We are seeking a highly skilled and experienced Salon Operations Director to lead our team at Beginners Base.
About the Role:
- Manage all aspects of salon operations, ensuring seamless delivery of services and exceptional customer experience.
- Utilize managerial expertise to enhance salon efficiency, drive sales, and increase customer satisfaction.
- Attend to customer orders and inquiries online via designated channels, providing timely and professional responses.
- Create engaging social media content using videos and pictures to promote our brand and services.
Key Responsibilities:
- Oversee daily salon operations, including staff management, inventory control, and supply chain logistics.
- Develop and implement strategies to improve customer retention, increase sales, and enhance overall salon performance.
- Collaborate with the marketing team to create and execute social media campaigns that showcase our services and products.
- Maintain accurate records of customer interactions, sales data, and operational metrics to inform business decisions.
Requirements:
- Proven experience as a Salon Manager or in a similar role, with a strong track record of success.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, staff, and external partners.
- Strong problem-solving and analytical skills, with the ability to analyze data and make informed decisions.
Benefits:
- A competitive salary range of $55,000 - $65,000 per annum, depending on experience.
- A comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.
- The chance to work with a dynamic and supportive team in a fast-paced and innovative environment.
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