Salon Operations Director

3 days ago


Lekki, Lagos, Nigeria Beginners Base Full time
Job Description:

We are seeking a highly skilled and experienced Salon Operations Director to lead our team at Beginners Base.

About the Role:

  • Manage all aspects of salon operations, ensuring seamless delivery of services and exceptional customer experience.
  • Utilize managerial expertise to enhance salon efficiency, drive sales, and increase customer satisfaction.
  • Attend to customer orders and inquiries online via designated channels, providing timely and professional responses.
  • Create engaging social media content using videos and pictures to promote our brand and services.

Key Responsibilities:

  1. Oversee daily salon operations, including staff management, inventory control, and supply chain logistics.
  2. Develop and implement strategies to improve customer retention, increase sales, and enhance overall salon performance.
  3. Collaborate with the marketing team to create and execute social media campaigns that showcase our services and products.
  4. Maintain accurate records of customer interactions, sales data, and operational metrics to inform business decisions.

Requirements:

  • Proven experience as a Salon Manager or in a similar role, with a strong track record of success.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, staff, and external partners.
  • Strong problem-solving and analytical skills, with the ability to analyze data and make informed decisions.

Benefits:

  • A competitive salary range of $55,000 - $65,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.
  • The chance to work with a dynamic and supportive team in a fast-paced and innovative environment.


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