Customer Service Ambassador
1 month ago
Cassidy Holdings is a dynamic media company that specializes in video production, digital marketing and content creation. Our team of seasoned professionals brings together a wealth of experience in entertainment, technology and lifestyle.
As we continue to grow, we're looking for a dedicated Customer Service Ambassador to join our team. The ideal candidate will be passionate about creating captivating and influential content that resonates with audiences worldwide.
About the Role- Provide exceptional customer service via phone, email, and live chat, ensuring timely and professional resolution of inquiries, complaints, and issues.
- Process orders, returns, and exchanges efficiently, maintaining accurate and detailed records of customer interactions and transactions.
- Collaborate with other departments to address customer concerns and improve processes, staying up-to-date with product knowledge and company policies.
- Proven experience in a customer service role, with a strong track record of providing excellent service.
- Excellent communication and interpersonal skills, with the ability to multitask and prioritize in a fast-paced environment.
- Strong problem-solving abilities, with proficiency in using customer service software and tools.
- A high school diploma or equivalent; additional education or training is a plus.
- A competitive salary range of $45,000 - $65,000 per year, depending on experience.
- Health, dental, and vision insurance, as well as a retirement plan with company match.
- Paid time off and holidays, allowing you to relax and recharge.
- Professional development opportunities, enabling you to grow and advance your career.
- A friendly and supportive work environment, where you'll feel valued and respected.
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Customer Service Ambassador
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Abuja, FCT, Nigeria Cassidy Holdings Full timeAt Cassidy Holdings, we are dedicated to crafting exceptional content that resonates with diverse audiences worldwide. As a dynamic media company, we specialize in video production, digital marketing, and captivating storytelling.We are seeking an accomplished Customer Service Ambassador to join our team of seasoned professionals who bring together a wealth...
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Customer Service Ambassador
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Abuja, FCT, Nigeria Cassidy Holdings Full timeAbout UsCassidy Holdings is a dynamic media company specializing in video production, digital marketing, and content creation. We're passionate about crafting captivating and influential content that resonates worldwide.Job SummaryWe're seeking a dedicated Customer Service Representative to provide exceptional customer experiences via phone, email, and live...
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